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I was having a very troubling time but Tonya and George were incredibly helpful in both calming me down and getting me what I needed. Great team
Reply from AutoZone Auto Parts
2025.12.05
Thanks for the great feedback, Margaret! We're happy to hear that Tonya and George helped you out. We always want to make sure we're providing you with excellent customer service. Thanks for trusting AutoZone!
Just had our car break down due to a bad battery. Made it over to the Rangeline AutoZone where Eric went out of his way to help us. Checked the battery, alternator and starter. Replaced the battery for us right in the parking lot. Made a bad day so much easier to handle! Thank you Eric!!!!
Reply from AutoZone Auto Parts
2025.12.04
Thank you for the review, Karen. We're happy to hear you had a great experience at our store. You can always count on awesome people at AutoZone! We look forward to helping you out again.
Recently, the beam lights on my Toyota Highlander stopped working. I first went to the AutoZone on 106th Street and Michigan Road in Carmel, but the sales associate there told me that AutoZone didn’t carry the beam light bulbs for my car. I left feeling frustrated.
The next day, on my way to Riley Auto, I decided to stop by the AutoZone on South Range Line Road in Carmel. I asked the parts sales manager, Kenneth Perius, for help. Ken was extremely professional and helpful—he quickly found the correct beam light bulbs, exchanged them, and even replaced both lights for me. His excellent service completely turned the situation around.
Reply from AutoZone Auto Parts
2025.12.03
We're glad we've got you covered! You can always count on us to help you out with your automotive needs whenever you need us. Thank you for trusting AutoZone!
We stopped in while staying nearby because we needed a windshield wiper. This was our first visit to this location. The staff was friendly and confirmed that the part we bought would fit our car. The price was a bit higher than Amazon, but the convenience of having it immediately outweighed the cost.
Reply from AutoZone Auto Parts
2025.12.03
Thank you for the positive review, Carolyn! We want to make sure we always have the products you need to get you back on the road. Come visit us again soon!
George is so charismatic, kind, and helpful. My car battery died today, and I called the store to see if they had my battery in stock. They did! As soon as I got there, George stepped in right away, got me checked out, and replaced my car battery in a jiffy! If you need somewhere to go, please go to this AutoZone off of Rangeline! Happy holidays to all of the staff and thank you very much. :)
Reply from AutoZone Auto Parts
2025.12.01
Hello Jill, thanks for the feedback! We're glad George made sure you were taken care of. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. We look forward to your next visit.
If you go to Autozone in Carmel on Rangeline look/ask for George!!! He went above and beyond to help me figure out what battery I needed for my car, and installed it. Such a genuine and helpful guy. God bless him!
Reply from AutoZone Auto Parts
2025.11.20
Thank you for shouting out George! We love to hear about our fantastic crew and their hard work. We look forward to helping you out again, Mahrina. Thank you for choosing AutoZone.
Came in for new wiper blades, the staff was kind enough to put them on for me. Was in and out in 5 minutes. Great staff.
Reply from AutoZone Auto Parts
2025.11.17
Thanks for the great feedback, Jess! We love hearing about our great team. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. Thanks for trusting AutoZone!
George was super helpful and went above and beyond helping me with my dead battery.
Reply from AutoZone Auto Parts
2025.11.13
Hi, Josh. Thank you for shouting out George! We love to hear about our fantastic crew and their hard work. We look forward to helping you out again. Thank you for choosing AutoZone.
We had a dead battery at the crew carwash so we walked over and they drove us back and jumped it. We went back to buy a new battery and they installed it! 5 stars
Reply from AutoZone Auto Parts
2025.11.11
We're glad you had a great experience with our team, Ellie! You can always count on us to help you out with your automotive needs. Thank you for trusting AutoZone!
The AutoZone in Carmel on Rangeline Is severely understaffed. The workers are working extremely hard and very Polite, very helpful and help every time I come into the store. This past week, I haven’t seen the store manager once in a store. Every time I come to AutoZone, I see the same workers working very hard. Seems like the workers are extremely exhausted from working very long shifts. For a multi billion dollar company you would think they would have all of their AutoZone fully stuffed and treat their employees very well
Reply from AutoZone Auto Parts
2025.11.07
We're sorry for any inconvenience at the check-out. Please reach out to us at customer.reviews@autozone.com so we can learn more. We pride ourselves on putting our customers first, and it's disappointing we fell short this time. We're always improving on making every experience easy and seamless.
Kenny and Anthony are excellent at finding parts that I needed.
Reply from AutoZone Auto Parts
2025.10.28
Thank you for shouting out our amazing team, Edward! We're very happy to hear about their hard work to help you get back on the road safely. Thank you for trusting AutoZone. See you again soon.
Stopped by and immediately helped by the manager who was more than helpful. Had a rather difficult battery change, he was patient, gave good advice, & kind. Utmost customer service. Highly recommend!
Reply from AutoZone Auto Parts
2025.10.19
Thank you for the review, Lori. We're happy to hear you had a great experience at our store. You can always count on awesome people at AutoZone! We look forward to helping you out again.
Voy a escribir esto en español porque es mi idioma nativo. ANTONY me atendió de muy mala manera, solo porque quise comunicarme en español, ya que mi inglés aún no es muy bueno. Incluso susurraba cosas en inglés pensando que no entendía nada. Esta persona debería tener un poco de empatía o, al menos, educación. No seré la primera ni la última persona en este AutoZone que necesite comunicarse por medio de un traductor. Buena suerte, ANTONY. Yo voy a aprender inglés algún día; espero que tú aprendas a tratar bien a los clientes. ¡Muy mala experiencia!
Pleasant atmosphere
Reply from AutoZone Auto Parts
2025.10.04
We're glad you had a great experience at our store, J G! You can always count on us to help you out with your automotive needs whenever you need us. Please reach out to us at customer.reviews@autozone.com if there's anything else we can do to improve. Thank you for trusting AutoZone!
I stopped by to grab some screws for my license plate and Erich was kind enough to check which ones would fit my car and even installed them for me. Everyone at this store was super kind and helpful, and Erich went above and beyond to help me out, much appreciated!!
Reply from AutoZone Auto Parts
2025.09.18
We love hearing about our great team, Emma. Customer service is a priority for us, and we are happy to hear you had a great experience with Erich. Thanks for trusting AutoZone!
Erich was great! He was very kind and made shopping super easy with his help! Thank you so much!
Reply from AutoZone Auto Parts
2025.09.18
Thank you for shouting out Erich! We know we have the best crew around, and we take great pride in our customer service, Christian. Thank you for trusting AutoZone, and for sharing this experience.