AutoZone Auto Parts

AutoZone Auto Parts Reviews

Excellent rating
4.5
513 reviews Verified
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Reviews (513)
Spencer Penrose
Spencer Penrose
2024.03.31
Great place for your maintenance on your vehicle
Reply from AutoZone Auto Parts 2024.04.01
Thank you for the great review, Spencer! We want to make sure we've got all customers, drivers, and car lovers covered. Thank you for trusting AutoZone. We look forward to helping you again.
Erica Russell
Erica Russell
2024.03.25
Kevin Boyce assisted tremendously with helping me find the proper wipers, fuse, remote battery, and even installation of my taillights! I was under the impression he was the manager because of his initiative and patience. It led me to this review to get him recognition because I felt very valued as a customer. I really appreciate him and I love this location!
Reply from AutoZone Auto Parts 2024.03.27
Thank you for the wonderful review, Erica! We're thrilled to hear that Kevin provided great customer service with politeness and knowledge. Your feedback is appreciated, and we're committed to delivering exceptional service at AutoZone.
David Fritz
David Fritz
2024.03.09
Desmon and Kevin were the nicest people! Best store to go to. Was very helpful in finding the right brake light for my car and even helped me figure out how to change it! Thanks so much! Wish more AutoZone workers at other locations were like them!
Reply from AutoZone Auto Parts 2024.03.11
Thank you for shouting out our amazing team, David! We love to hear about our fantastic crew and their hard work. We look forward to helping you out again. Thank you for choosing AutoZone.
Charles Perkins
Charles Perkins
2024.03.05
They know what they're doing and they're great help👍
Reply from AutoZone Auto Parts 2024.03.06
Thanks for the great feedback, Charles! We love hearing about our great team. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. Thanks for trusting AutoZone!
Dustin Brown
Dustin Brown
2024.02.25
Only auto parts store I go to if I can help it. Always have everything in stock & service is top notch every time. Thanks for everything you do.
Reply from AutoZone Auto Parts 2024.02.26
Hey Dustin! We're thrilled to be your go-to auto parts store. We appreciate your business!
Lawrence Stinson
Lawrence Stinson
2024.02.25
Had to get both of my replaced Desmond came out and change both no problem got me in and out thanks a lot
Reply from AutoZone Auto Parts 2024.02.26
Thanks for the shout out, Lawrence! We're happy to hear that Desmond helped you out quickly. We always want to make sure we're providing you excellent customer service. Thanks for trusting AutoZone!
Vee
Vee
2024.02.24
Stopped by AutoZone to have my car checked because my check engine light would periodically flash. Kevin was kind enough to check it and found that my oil was low which I didn't understand since I wasn't due for an oil change until the end of March. He explained that as some cars age, you may need to put oil in more often and gave me a few things to consider. He was so polite and willing to help that I had to write a review. It's so refreshing to be greeted by pleasant people who appear to find joy in helping others, especially these days, and I want Kevin to know just how much his kind help was and still is appreciated.
Reply from AutoZone Auto Parts 2024.02.25
Hello Vee, we're happy to hear about these kind comments for Kevin. We know we have the best crew around, and we take pride in our customer service. Thank you for trusting AutoZone! See you again soon.
Valerie Pierce
Valerie Pierce
2024.02.21
Ruth Kirk
Ruth Kirk
2024.02.19
Ms Tabetha the store manager was very nice and helpful, knowledgeable. It was a pleasure to come in that store on North Michigan Road in Indianapolis, Indiana .
Reply from AutoZone Auto Parts 2024.02.20
Hello Ruth, thanks for the feedback! We're glad Tabetha made sure you were taken care of. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. We hope to see you again soon!
Mike Shaver
Mike Shaver
2024.02.19
Now that John's back, the quality immediately improved. They had a low period for awhile, but bringing John back has moved it back up. My compliments to the regional leadership.
Reply from AutoZone Auto Parts 2024.02.20
We're glad to know you had an awesome experience with us, Mike! We want to make sure we are providing excellent service to our customers. If you need any more assistance, you can always contact us at customer.reviews@autozone.com and we will follow up with you directly. Thank you for trusting AutoZone.
Chad Branch
Chad Branch
2024.02.15
Kevin the manager went absolutely above and beyond for me with his customer service. I appreciate his kindness and commitment to helping me resolve my car issues. Thank you Kevin.
Reply from AutoZone Auto Parts 2024.02.16
Thank you for shouting out Kevin, Chad! We love to hear about our fantastic crew and their hard work. We look forward to helping you out again. Thank you for choosing AutoZone.
Anthony Kuipers
Anthony Kuipers
2024.02.14
Tasha, thank you for always getting me taken care of the right way. I appreciate you
Reply from AutoZone Auto Parts 2024.02.14
Thank you for shouting out Natasha! We love to hear about our fantastic crew and their hard work. We look forward to helping you out again, Anthony. Thank you for choosing AutoZone.
Daniel Richardt
Daniel Richardt
2024.02.10
Jeff Clark
Jeff Clark
2024.01.29
Chris Henry
Chris Henry
2024.01.28
Fantastic customer service. Could have sold me a higher priced product but recommended a better value product. I love their customer first mentality. Well done Carmel Autozone. Tabitha was awesome!
Reply from AutoZone Auto Parts 2024.01.30
We're glad you had an awesome experience with us, Chris. We want to offer the best service and value for all drivers. Happy to hear you got what you needed at a great price! We look forward to helping you out again.
Jon Rogers
Jon Rogers
2024.01.28
Liam McLochlin
Liam McLochlin
2024.01.05
Julius was super helpful and informative, the man!
Reply from AutoZone Auto Parts 2024.01.05
Thanks for the shout out, Liam! We pride ourselves on our crew's excellent customer service and extensive product knowledge, so thank you for letting us know how we're doing. We look forward to helping you out again.
William Burke
William Burke
2024.01.03
Jeanna Bleskin
Jeanna Bleskin
2024.01.03
Maggie Smith
Maggie Smith
2023.12.31
I ALWAYS go this AutoZone even though it’s 10 minutes farther than the one near me. I had to get a battery for my 2012 Subaru and Kevin definitely went the extra mile to install it— there was excess corrosion on the terminals. Great service. Very efficient, knowledgeable, and helpful.
Reply from AutoZone Auto Parts 2024.01.02
Thank you for the review, Maggie! We're very happy to hear you appreciate Kevin's dedication and hard work. We want to make sure we're providing you with excellent customer service. We look forward to helping you out again.