Automotive Unlimited

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Automotive Unlimited Reviews

Excellent rating
4.9
160 reviews Verified
Automotive Unlimited
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Reviews ( 160 ) 4.9

Nic Seay
Nic Seay
2024.05.22
Good service and nice staff
Jordan Ashworth
Jordan Ashworth
2024.05.15
I 100% recommend can't recommend this team enough!! I needed brakes done. I was prepared to have my infant daughter and I picked up and then head back home without my car (live a few transportation methods away) and come back next day so we could safely drive across the state to visit family. They busted out doing my brakes same day so while we were with my mom she was able to get me back to my car so i could take it back home. THANK YOU for you fast and efficient service!
Gennadiy Lukinov
Gennadiy Lukinov
2024.05.13
Dinah Zengilou
Dinah Zengilou
2024.05.09
Called in for my breaks and Ben was very kind, knowledgeable and very helpful in helping fix my car at a very reasonable price. Jon did an amazing job fixing my car. They also got it done within a day of drop off. I definitely recommend this place if you need some help for all of your car needs. :)
Edilson Fortune
Edilson Fortune
2024.05.06
K E
K E
2024.04.27
joe Alexander
joe Alexander
2024.04.18
Awsome shop always Clean and friendly and most importantly Honest. The Staff is very knowledgeable also. It's nice to Have a mechanic you can Trust. Best shop I've ever been to. I would give 6 stars if i could , Once again they come through. These guys are the Best. No doubt about it
Reply from Automotive Unlimited 2023.01.02
Joe, you’re the best thank you so much for the kind words!!!
Jordan Reyes
Jordan Reyes
2024.02.28
I had my car on a tow truck with no clue where I needed to go. The tow truck driver recommended Automotive Unlimited so that's how I ended up finding them. Automotive Unlimited took me in on super short notice, got it all figured out, and fixed the alternator / battery extremely quickly. I HIGHLY appreciate Ben and all the other people doing a great job and for the excellent customer service and kindness. I will definitely be returning in the future and recommending them.
Reply from Automotive Unlimited 2024.03.04
Thanks for the Review! Thankful to have the opportunity to repair your vehicle.
Allison Reiter
Allison Reiter
2024.02.25
So, first off, these guys are amazing! They are approachable, communicative, and straightforward. When you ask a question, they don't try to mansplain - which is refreshing. I typically take my car to the dealership for all repairs, but the advisor I had was not getting back to me and I would not be able to get in until the end of March - per the scheduler. Brakes don't wait that long! My friend has gone to these guys for quite a while and highly recommended them. So, I decided to give them a try. Of course, as is my luck these last few months, it was not an easy, in and out job. They had to look for the right rotors - or rotors that would work - because the manufacturer does not make the rotors that fit my vehicle anymore. Also, what started out to be just rear brakes, turned into rear AND front brakes. BUT, they kept me informed with every change and addition along the way and did not proceed until I gave them approval. One thing I really appreciated is that they brought out the rotors, the old and the new one to show me the difference between what I had and what the manufacturer makes now, and it definitely is very different. They also showed me why the front rotors needed to be replaced and the grooves that were making that awful grinding and squealing noise. To me that shows incredible integrity and trustworthiness. I have not had any mechanic do that since the early to mid-eighties, when I would go to our family's mechanic with my dad - it brought back great memories. This may sound odd, but the moment I walked in, I felt comfortable, and you know that smell when you walk into a garage? It was there and it took me back to when I would work on cars with my dad and uncles. I immediately felt that I could trust them. It was nice to see that when other customers walked in to either drop off or pick up their vehicle, they greeted them by their names when they walked in - it was like a family atmosphere. It was great to see that, especially in a world that is so inundated with social media, texting and not as much personal interaction or conversation. I will also say that their prices are very reasonable, and they break down everything on the invoice/receipt you get. I asked them for a quote on my 60,000 service and it was less than 1/3 of the quote I got from the dealership - and they explained what the price would be based on the manufacturer's recommendations. They also suggested what they would do at that time that is usually done at 100,000 and why they would do it, based on their experience. It is that type of transparency that you do not find very often. I live in North Seattle but will most definitely be going to them in the future. The little bit of extra drive will be worth it. If anyone made it this far in the review, you have probably guessed that I highly recommend them - they know what they are doing and will treat you right! When you schedule your next service or repair with them, you won't be disappointed. Their expertise, knowledge and professionalism are second to none.
Reply from Automotive Unlimited 2024.03.04
Thank you so much for taking the time to do an in-depth review! We appreciate you!! Any time you have car troubles we will be here to help :-)
texas best
texas best
2024.02.13
Sarah Martin
Sarah Martin
2024.02.10
Not the first time I've been to this shop, but it was the first time with this vehicle. Brought it in on Tuesday night for service on Wednesday, it was making a weird noise when turning the wheel, Britt went above and beyond to find the problem. Vehicle repaired and returned in a very timely fashion at a reasonable price. Will definitely be back for any other repairs that may be needed on both of my vehicles. Thanks again!!!
Reply from Automotive Unlimited 2024.02.10
Thank you Sarah for your kind review of our shop! We appreciate the opportunity to serve you. We are ecstatic that we were able to exceed expectations!
Izabelle Bennett
Izabelle Bennett
2023.12.06
This shop is great! The owner Ben is always very polite and helpful! Derek replaced my bumper cover and headlights, he also installed my dash cam. Very quick and reliable
Reply from Automotive Unlimited 2023.12.06
Thank you Izabelle for the kind words we appreciate you!!
Douglas Gilman
Douglas Gilman
2023.11.23
Clean shop go very good got a fix done on the warranty no charge God was blessing people all day.
James Evans
James Evans
2023.11.22
Fast and very professional towing. Friendly and good customer service!!
Reply from Automotive Unlimited 2023.11.23
Thanks James!!
Larisa
Larisa
2023.11.14
Reply from Automotive Unlimited 2023.11.20
Thanks Larisa! We appreciate you!
Marvin Bennett
Marvin Bennett
2023.11.10
Reply from Automotive Unlimited 2023.11.20
Always happy to keep a Cadillac driving right!
Richard Anderson
Richard Anderson
2023.10.18
Not sure how much honest attention they would put into my car
Reply from Automotive Unlimited 2023.10.18
Hi Richard, I'm so sorry you had a poor interaction with my shop. It looks like we only inspected your vehicle. I've tried contacting you but your phone is disconnected, please feel free to call me at the shop anytime if you would like so we can figure out what we can do to make sure your problem gets resolved, so that you are completely satisfied. -Benjamin Bihler (Owner)
Soumya Mohapatra
Soumya Mohapatra
2023.10.11
So we got our house keys dropped inside a hole in the handrest of a car which we had rented obviously unaware of the hole present. We were in a lot of trouble, tried all possible ways ourselves to get hold of those keys but all pain in vain. While heading towards our home we saw this shop and tried our luck to give it a last chance. It was almost closing time we went to the shop, explained them the situation, the gentleman was really generous enough to give it a quick try with a long magnet and it worked. He offered us to help for free which is so rare nowadays to find someone who genuinely wants to help ppl. Quick, efficient and great service. Please do visit if you need any auto repair!!!!
Reply from Automotive Unlimited 2023.11.20
So glad we could help! Losing keys is the worst.
Jesse B
Jesse B
2023.08.20
Robert Davis
Robert Davis
2023.08.18