AT&T Store

AT&T Store Reviews

Excellent rating
     
4.6 | 672 reviews
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AT&T Store
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Reviews

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4.6

| 672 total

588 pcs
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Chris Phillips
Chris Phillips 2025.12.06
     
Brian deserves a raise! Great dude. Knowledgeable. Awesome!
Sheri Knuth
Sheri Knuth 2025.12.05
     
Grace and Stephen were amazing! New phone for family member and they were the Dream Team!! Thank you both!😊
Reply from AT&T Store 2025.12.04
Greetings Sheri, Thanks for choosing us and leaving such a great review on both Grace and Stephen. I agree they make a great team. Please share with your friends and family so they can experience the Dream Team as well. We love that you had such a great experience! With the AT&T Guarantee we hope all have experiences like yours. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know if you need anything. 317-816-8100
Hope to see you soon!
Mindy Moon-Life
Associate Director
Central Indiana
Richelle Rider
Richelle Rider 2025.12.04
     
Awesome service !!!! Helped replace phone cover protector with ease :):)
Daphne Foxen
Daphne Foxen 2025.12.04
     
Wonderful experience with Todd. I dreaded changing from an old phone and he was amazing and patient with me. Highly recommend!
Meredith Gradle
Meredith Gradle 2025.12.03
     
Justin was so helpful. We had multiple things we had to work through - with getting a new phone, transferring one phone to another, adding a line, etc. Justin made sure we knew all of our options, and answered all of our questions. Highly recommend!
Reply from AT&T Store 2025.12.04
Hey Meredith, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation and are confident we can continue to provide excellent service with the AT&T Guarantee of prompt and friendly service you deserve, deals you want and connectivity you depend on. Please tell your friends and family so we can walk them through the same experience. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you. Kindly, Grace M, Assistant Store Manager (317)816-8100.
Lisa Robertson
Lisa Robertson 2025.12.02
     
Tyler was very helpful, knowledgeable and very friendly. I appreciate his help!
Reply from AT&T Store 2025.12.04
Hello Lisa, Thank you for the awesome feedback. We truly appreciate your recommendation of Tyler. Please tell your friends and family so we can walk them through the same experience. We work hard to deliver the AT&T Guarantee of prompt and friendly service you deserve, deals you want and connectivity you depend on. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you. Kindly, Grace M, Assistant Store Manager (317)816-8100.
Doug King
Doug King 2025.12.02
     
Brian was super helpful!!
Reply from AT&T Store 2025.12.04
Hello Doug, We are grateful and appreciate the time you took to leave your review. We love that you had such a great experience with Brian. We appreciate your recommendation. Please tell your friends and family so we can walk them through the same experience. We work hard to deliver the AT&T Guarantee of prompt and friendly service you deserve, deals you want and connectivity you depend on. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you. Kindly, Grace M, Assistant Store Manager (317)816-8100.
Laura Stella
Laura Stella 2025.11.30
     
got a new phone set up in less than 40 minutes- top tier service Brian was the best! 10/10
Reply from AT&T Store 2025.12.01
Laura, Thank you for taking the time to share your experience. We love that you had such a great experience! We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again. We look forward to seeing you again soon and remember, as part of the AT&T Guarantee you will always find the deals you want, Connectivity you depend on and the Service you deserve. Store Manager, Adrian M.
Maghan
Maghan 2025.11.29
     
Reply from AT&T Store 2025.11.29
Hello Maghan! Thanks so much for your review! We love getting positive feedback and take pride in providing the best customer experience.
Tyler Harrison
Tyler Harrison 2025.11.28
     
Reply from AT&T Store 2025.11.28
We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!
Kylee York
Kylee York 2025.11.26
     
Reply from AT&T Store 2025.11.26
We appreciate your business and we’re glad to hear we exceeded your expectations. We look forward to working with you again!
Kevin Nguyen
Kevin Nguyen 2025.11.25
     
Tyler has been gone above and beyond in helping set up my iPhone. He was diligent and ensured everything was perfect and there were no issues with the new phone.
Reply from AT&T Store 2025.12.01
Kevin, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime! Please remember that as part of the AT&T Guarantee you will always find the deals you want, Connectivity you depend on and the Service you deserve. Store Manager, Adrian M.
Atharva Dnyanmote
Atharva Dnyanmote 2025.11.25
     
Very cool and friendly store! Brian there was super helpful!!! 10/ 10 recommend!
Reply from AT&T Store 2025.12.01
Atharva, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime and remember, as part of the AT&T Guarantee you will always find the deals you want, Connectivity you depend on and the Service you deserve. Store Manager, Adrian M.
Madeline McLaughlin
Madeline McLaughlin 2025.11.25
     
Brian was amazing!!
Reply from AT&T Store 2025.12.01
Hey Madeline, We're delighted to hear about your experience with Brian! We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience, and we love knowing yours was no different. Thanks again and remember, as part of the AT&T Guarantee you will always find the deals you want, Connectivity you depend on and the Service you deserve. Store Manager, Adrian M.
Matthew Ward
Matthew Ward 2025.11.25
     
Staff was very helpful! Very much appreciate their assistance.
Reply from AT&T Store 2025.12.01
Greetings Matthew, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you and remember, as part of the AT&T Guarantee you will always find the deals you want, Connectivity you depend on and the Service you deserve. Store Manager, Adrian M.
Mimi Ruvalcaba
Mimi Ruvalcaba 2025.11.25
     
I had one of the best experiences I ever had at this location Adrian and Brian were amazing. I had one of the worst experiences at Bjs and they were able to help me fix everything and made my day so much better
Reply from AT&T Store 2025.11.23
Hi Mimi, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We're glad you had a great experience with Adrian and Brian. We work hard to deliver the AT&T Guarantee of prompt and friendly service you deserve, deals you want and connectivity you depend on. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you. Please share your experience with friends and family, we will be more than happy to walk them through the same experience. Kindly, Grace M, Assistant Store Manager (317)816-8100.
Justin Sherman
Justin Sherman 2025.11.24
     
Brian was super personable, efficient and helpful. We enjoyed our experience. Highly recommend!
Reply from AT&T Store 2025.11.26
Justin, Thanks for choosing us and leaving such a great review! We appreciate your recommendation. Please tell your friends and family so we can walk them through the same experience. We work hard to deliver the AT&T Guarantee of prompt and friendly service you deserve, deals you want and connectivity you depend on. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you. Kindly, Grace M, Assistant Store Manager (317)816-8100.
Cindy Lopez
Cindy Lopez 2025.11.23
     
Thanks Brian! Great service!
Reply from AT&T Store 2025.11.24
Cindy, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well with Brian really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service with the AT&T Guarantee of prompt and friendly service you deserve, deals you want and connectivity you depend on. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you. Please share your experience with friends and family, we will be more than happy to walk them through the same experience. Kindly, Grace M, Assistant Store Manager (317)816-8100.
Jack Dunnbarscene
Jack Dunnbarscene 2025.11.23
     
Share details promotion saved me money
Reply from AT&T Store 2025.11.24
Hi Jack, We are grateful and appreciate the time you took to leave your review. We're happy we were able to help save you money. We work hard to deliver the AT&T Guarantee of prompt and friendly service you deserve, deals you want and connectivity you depend on. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you. Please share your experience with friends and family, we will be more than happy to walk them through the same experience. Kindly, Grace M, Assistant Store Manager (317)816-8100.
Maureen Mair
Maureen Mair 2025.11.22
     
Tyler was absolutely amazing to work with on upgrading two phones, and the entire transfer process. He’s so patient, knowledgeable, and kind. If you want top-notch service, be sure to ask for Tyler!
Reply from AT&T Store 2025.11.23
Hello Maureen, We're delighted to hear about your experience! We are glad that you enjoyed Tyler and your recommendation, he will gladly walk them through the save experience. We work hard to deliver the AT&T Guarantee of prompt and friendly service you deserve, deals you want and connectivity you depend on. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you. Kindly, Grace M, Assistant Store Manager (317)816-8100.

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