Arrow Moving & Storage Reviews

Arrow Moving & Storage Reviews

4.3

Good - based on 167 reviews

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Reviews (174)
William DiMatteo
William DiMatteo
2024-01-24
Reply from Arrow Moving & Storage 2024-01-26
Thank you for choosing Arrow Mayflower.
jessica steinbeisser
jessica steinbeisser
2024-01-20
We were a military move and while our movers in georgia were horrid there were further damages done when our stuff was moved from storage to the truck and then into the house. The utter disregard for our household goods resulted in several pieces of furniture that were very sentimental were damaged badly and a nightstand that was part of a set my husband's grandmother bought for her first home after immigrating to the United States went missing somewhere after our goods left georgia and the company was utterly unhelpful just saying they looked and its not there. I'm not sure how a whole large table walks away but it went on the truck at our old home but not off the truck her. It was heartbreaking since they were part of a set she bought for herself after surviving the holocaust and had drawing in pencil on the back that her children had done as small kids. These are our precious memories we trust these companies with and for them to be treated so callously was heartbreaking.
Reply from Arrow Moving & Storage 2024-01-22
Thank you for choosing Arrow Mayflower. Our team is always disappointed when we do not exceed our customer’s expectations. Your move order has been sent to our management team for review.
,Dana C. Clevenger
,Dana C. Clevenger
2023-12-31
Very pleasant and professional!!!
Reply from Arrow Moving & Storage 2024-01-03
Dana, Our team is always pleased when we exceed our customer’s expectations. Thank you choosing Arrow Mayflower.
Calvin Freeman
Calvin Freeman
2023-12-25
Reply from Arrow Moving & Storage 2024-01-03
Calvin, Our team is always pleased when we exceed our customer’s expectations. Thank you choosing Arrow Mayflower.
Dean Mueller
Dean Mueller
2023-11-15
Movers were amazing on both ends with such great attitudes. Let us use as many boxes and much packing material we needed for free. Highly recommend!
Reply from Arrow Moving & Storage 2023-11-16
Mr. Mueller, Thank you for choosing Arrow Mayflower. Our team is always pleased when we exceed our customer’s expectations. We wish you all the best in your new home.
PJ French
PJ French
2023-11-07
Positive
Professionalism
Quality
Responsiveness
Value
Can not say enough GREAT things about this moving company, Mayflower/Arrow out of Colorado Springs!!!! I did my own packing but there were a few items that they graciously packed for me upon arrival and they did a FANTASTIC job!!! Every single person I encountered, from beginning to end, was nothing but professional, courteous and so, so pleasant!!! They were also on time at both ends of the move and went out of their way to make sure my things were where they needed to be!!! Thank you for making a cross country move a breeze!!!! You're in great hands with this company!!!!
Reply from Arrow Moving & Storage 2023-11-08
Ms. French, Thank you for choosing Arrow Mayflower. Our team is always pleased when we exceed our customer’s expectations. We wish you all the best in your new home.
Fall Mountain Farm
Fall Mountain Farm
2023-10-24
Positive
Professionalism
Responsiveness
Value
We've used Arrow several times, to move non-traditional items: pumpkins, straw bales, etc. between our farm and our customers. Whether it's a small box truck or a large semi truck and trailer, they are consistently prompt, professional, and precise. We are very happy to have partnered with Arrow for our transportation needs!
Reply from Arrow Moving & Storage 2023-10-30
Our team is always pleased when we exceed our customer’s expectations. Thank you choosing Arrow Moving and Storage for all of your relocation needs, Fall Mountain Farm. We look forward to servicing any relocation need you may have in the future.
Kurt B
Kurt B
2023-10-21
Positive
Value
Mostly good experience
Reply from Arrow Moving & Storage 2023-10-24
Kurt, Our team is always disappointed when we do not exceed our customers’ expectations. Your feedback is important to us and will be used for the growth and development of our team if you have time to elaborate. Thank you.
Jack Tomsic
Jack Tomsic
2023-10-19
Positive
Professionalism
Very thorough process in getting moved from Colorado to North Carolina. Estimate was spot on, packers were efficient and careful and the Driver was beyond expectations. Actually got us into our new home 2 days early. Job well done.
Reply from Arrow Moving & Storage 2023-10-24
Mr. Tomsic, Thank you for choosing Arrow Mayflower. Our team is always pleased when we exceed our customer’s expectations. We wish you all the best in your new home.
Tim Burkhardt
Tim Burkhardt
2023-10-09
Positive
Professionalism
Responsiveness
Great friendly service from Barb, Matt and the crew. Highly recommended!
Reply from Arrow Moving & Storage 2023-10-09
Mr. Burkhardt, Our team is always pleased when we exceed our customer’s expectations. Thank you choosing Arrow Mayflower.
Sheryl Simons
Sheryl Simons
2023-09-26
Positive
Professionalism
Quality
Responsiveness
This the second time we've used Arrow. Both times care was taken with furniture. Wrapped and secured well. We have a ginormous solid oak desk which obviously had to be brought up from and returned to basement. These guys worked so hard to take great care moving it, as well as, all other items. Above and beyond Jovan & Nick let me slow them down to place felt pads on most pieces. Jovan even helped me move trash bin so truck could pick up ( note to self: don't set up delivery for trash day). Also want to shout out to Barb in office for staying in contact about extending storage time frame. Super team.
Reply from Arrow Moving & Storage 2023-09-27
Sheryl, Thank you for your 5 star review and for continuing to choose Arrow Mayflower. Our team is always pleased when we exceed our customer’s expectations. We wish you all the best in your new home.
Renee Young
Renee Young
2023-09-14
Positive
Professionalism
Quality
Responsiveness
Value
They did a great job packing and moving our home. Honest, reliable, and very responsive. Highly recommend.
Reply from Arrow Moving & Storage 2023-09-27
Renee, Thank you for your 5 star review and for choosing Arrow Mayflower. Our team is always pleased when we exceed our customer’s expectations. We wish you all the best in your new home.
Nancy M.
Nancy M.
2023-08-10
Verified
These parasites have been calling me despite my number being on the DO NOT CALL REGISTRY. I have filed a complaint and if they contact me one more time, I will take legal recourse. Based on the reviews, they clearly are not peoole to do business with, and I have NO NEEd for movers.
Esteban Goniwicha
Esteban Goniwicha
2023-08-04
This company did my house hold goods shipment, I had no issues what so ever. Andrew and Tai did my move, they worked hard and fast, were super respectful and really easy to talk to and work with. If you have a move definitely ask for these two. Thank you Andrew and Tai for making this a smooth move.
Reply from Arrow Moving & Storage 2023-08-07
Esteban, Thank you for choosing Arrow Mayflower. Our team is always pleased when we exceed our customer’s expectations. We wish you all the best in your new home.
Mervin Black
Mervin Black
2023-07-15
Positive
Professionalism
Responsiveness
Value
We had Arrow Moving and Storage move our furniture to our forever home here in Colorado Springs. What a pleasant surprise to work with so many talented people. It started with a virtual walkthrough with Patrick, whose estimate for move time was spot on. The crew was also very impressive. Our heaviest furniture was, of course, in our basement and needed to be delivered to the basement of our new home. They handled this job as a team and took excellent care of our furniture. I highly recommend them for your next move, big or small.
Reply from Arrow Moving & Storage 2023-07-17
Mervin, Thank you for choosing Arrow Mayflower. Our team is always pleased when we exceed our customer’s expectations. We wish you all the best in your new home.
Christian Gibbs
Christian Gibbs
2023-06-29
Reply from Arrow Moving & Storage 2023-07-03
Our team is always pleased when we exceed our customer’s expectations. Thank you choosing Arrow Mayflower.
Super Chad
Super Chad
2023-06-23
Doing some temp carpentry. Everyone is nice and helpful. I had worked there in the same capacity years ago. Good people. Back tomorrow.
Reply from Arrow Moving & Storage 2023-06-26
Our team is always pleased when we exceed our customer’s expectations. Thank you choosing Arrow Mayflower.
Caty Milano
Caty Milano
2023-06-08
Positive
Professionalism
Super kind and easy to work with people!
Reply from Arrow Moving & Storage 2023-06-12
Our team is always pleased when we exceed our customer’s expectations. Thank you choosing Arrow Mayflower
Nick Jess
Nick Jess
2023-05-22
Reply from Arrow Moving & Storage 2023-05-22
Thank you for choosing Arrow Mayflower. Our team is always pleased when we exceed our customer’s expectations.
Harley H.
Harley H.
2023-05-12
Verified
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