Arka Anugraha Hospital - Laparoscopic Surgery and Functional Medicine Hospital (Arka Health)

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Arka Anugraha Hospital - Laparoscopic Surgery and Functional Medicine Hospital (Arka Health) Reviews

Excellent rating
4.7
200 reviews Verified
Arka Anugraha Hospital - Laparoscopic Surgery and Functional Medicine Hospital (Arka Health)
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Reviews ( 200 ) 4.7

sahana M
sahana M
2024.05.18
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Balaji Srinivas
Balaji Srinivas
2024.05.11
Shekar Sreerama
Shekar Sreerama
2024.05.11
While the surgery went well and great hospitality was extended they have failed in one critical area of Insurance claims. While the advisor in the hospital said the insurer would pay for 80% of the surgery costs I was shocked to see that many of the charges were disallowed by the Insurance company and I landed paying for them. I hope that they communicate about the costs clearly. In the end I would certainly recommend the hospital to everyone.
Tarun Mane
Tarun Mane
2024.05.07
Rakan Ahmed
Rakan Ahmed
2024.05.07
The doctors at Arka Anugraha Hospital are undeniably skilled, deserving a full 5 stars. The facilities are also impressive, another 5 stars. But that's where the positives end. The reception staff here is like a black hole – it sucks all the goodwill out of the place. This isn't just a one-time thing. Every. Single. Visit. (Including my most recent one on May 6th, 2024 around 2 pm) has been marred by the receptionists' complete lack of regard for patients. They'd rather be glued to their phones than acknowledge you exist. It's infuriating, especially when you're dealing with time-sensitive medical needs. On this last visit, my mom and I stood at the reception like absolute fools for over 15 minutes. The receptionist? Oh, she was blissfully occupied with her phone the entire time. Not a single glance our way, not a peep of "can I help you in a moment?". This is the kind of service that makes you want to scream. Look, if you can stomach potentially hostile front desk staff, then the doctors and facilities at Arka Anugraha might be okay for you. But for me? **Never again.** And frankly, I wouldn't recommend this place to my worst enemy. There are other hospitals out there that can offer excellent care without the added frustration of feeling completely ignored.
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Ashoka Mitra
Ashoka Mitra
2024.04.05
Rohit Gupta
Rohit Gupta
2024.03.23
I m looking to give a minus marking on the way the appointment is being handled by the reception and the dept coordinator Tanushree, it is extremely unprofessional as I have been told thrice that I would be informed in next two minutes when I first called them at 09:30 am in morning on 23rd March but it's very unfortunate and disappointing that in return I had to call 5 times to fix appointment with Dr Gauran Ramesh ! Veery very unpleasant experience just to book an appointment, after twice I reminded the lady Tanushree, I got an email confirmation of the appointment for Monday. I am hopeful hospital management should consider this review and take necessary action for educating the team who are the first responders to a patient / patient party.
Aymana
Aymana
2024.03.22
Reply from Arka Anugraha Hospital - Laparoscopic Surgery and Functional Medicine Hospital (Arka Health) 2024.04.04
Dear Aymana, Thank you for your 5-star review! We truly appreciate your time to write us a wonderful review. We hope you continue to receive the best care and wish you and your loved ones better health and well-being. Warm regards, Arka Anugraha Hospital
Prasanna Prabhu
Prasanna Prabhu
2024.03.20
Hospital is very good but management team please solve the car parking issue. While patients are got to hospital parking in front is all reserved for doctors here. Please solve this parking issues. I am struggling with security everytime for parking here. When it comes to quality of service - we are visiting Dr Saraswati Ramesh. One knowledge bunch and simplicity level infinite. We are very happy with the doctor here. Not a single comment till date. Last 8 months of journey here was really smooth. Very thankful to the doctor. So overall a best experience in hospital. Only suggestions I have is 1) Solve the parking issue, else this is really a big problem. 2) Little more organization of support staffs are needed. Currently there is lot of confusion with diff test organising,waiting time period etc. We end up waiting long time inspite of prior appointment. 3) There is no clear support for majority insurance companies. This is another critical criteria for any patients to get admited. There is some team that working on it but it's still not very clear like other hospitals. If this 3 is taken care then I am sure this can be one of the best hospital in Bangalore for Maternity. I would definitely recommend to al my friends
Reply from Arka Anugraha Hospital - Laparoscopic Surgery and Functional Medicine Hospital (Arka Health) 2024.04.04
Dear Prasanna Prabu, Thank you for taking the time to provide us with your feedback. We are pleased to hear that you have had a positive experience with Dr. Saraswati Ramesh and that you are satisfied with the quality of service provided by our hospital. Regarding your concerns about the parking issue, we understand the inconvenience this may cause and we apologize for any difficulties you have faced. We are actively working on finding a solution to improve the parking situation for our patients and visitors. We also appreciate your feedback regarding the organization of our support staff and the waiting times for tests despite prior appointments. We are continuously striving to improve our processes to ensure a smoother experience for all our patients. Your feedback will be shared with the relevant teams for further evaluation and improvement. Regarding the support for insurance companies, we acknowledge the importance of this aspect for our patients. Our team is dedicated to expanding our network of accepted insurance providers and improving clarity on coverage for our patients. We will continue to work towards enhancing our support in this area. We value your suggestions and recommendations, and we are committed to addressing them to enhance the overall experience at Arka Anugraha Hospital. Thank you for choosing us for your healthcare needs, and we look forward to serving you better in the future. Warm regards, Arka Anugraha Hospital
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Mohammed Shariff
Mohammed Shariff
2024.03.15
Be aware! Based on my personal experience, they tend to charge unnecessary fees. When questioned, the staff often give excuses, claiming the bill is auto-generated by the software and cannot be reversed or edited; leaving you with no option but to pay.
Reply from Arka Anugraha Hospital - Laparoscopic Surgery and Functional Medicine Hospital (Arka Health) 2024.04.04
Dear Mohammed Shariff, Thank you for your feedback. We take all concerns seriously and strive to provide the best care to our patients. However, after thoroughly reviewing our records, we couldn't find any details or case associated with your experience at Arka Anugraha Hospital. We are committed to delivering exceptional care and ensuring the best experience for our patients. Your feedback is valuable to us, and we want to address any issues you may have encountered. Please share your contact details or case specifics with us at support@arka.health or call us at +91 901 970 4252 so we can assist you promptly and resolve any concerns you may have. Thank you for reaching out, and we look forward to the opportunity to assist you. Warm regards, Arka Anugraha Hospital
shirish n
shirish n
2024.03.08
Very good hospital , doctor Smriti is absolutely amazing and staff was very helpful, in total good experience
Reply from Arka Anugraha Hospital - Laparoscopic Surgery and Functional Medicine Hospital (Arka Health) 2024.04.04
Dear Shirish N, Thank you for your positive review! We're delighted to hear that you had a great experience at Arka Anugraha Hospital and that Dr. Smriti and our staff provided excellent care and support. Your feedback is greatly appreciated, and we're committed to maintaining the highest standards of service and care for all our patients. We look forward to serving you again in the future, and please don't hesitate to reach out if you need any further assistance. Warm regards, Arka Anugraha Hospital
Nagesh Lakshmikanthan
Nagesh Lakshmikanthan
2024.02.16
"Dr. Ramesh and the entire team at Arka Anugraha Hospital have truly been exceptional in providing care for my mother Nagarathna's hernia surgery and post-treatment. Dr. Ramesh's expertise was evident in successfully navigating the challenges of the surgery, and we are immensely grateful for the excellent care and support extended by the entire team throughout her recovery journey. Their dedication and professionalism are truly commendable. Thank you all for your outstanding service.
Reply from Arka Anugraha Hospital - Laparoscopic Surgery and Functional Medicine Hospital (Arka Health) 2024.04.04
Dear Nagesh Lakshmikanthan, Thank you for sharing your positive experience with us! We are thrilled to hear that Dr. Ramesh and our team at Arka Anugraha Hospital provided exceptional care for your mother's hernia surgery and post-treatment. We deeply appreciate your kind words and are grateful for the opportunity to be a part of your mother's recovery journey. Your feedback inspires us to continue delivering the highest standards of care and support to all our patients. Please don't hesitate to reach out if you need any further assistance. Wishing your mother continued health and wellness. Warm regards, Arka Anugraha Hospital
Rakshitha Jayraj
Rakshitha Jayraj
2024.02.10
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Priyanka h
Priyanka h
2024.02.06
Basavaraja Eswarappa
Basavaraja Eswarappa
2024.02.03
On 24.01.2024 myself under went Laproscopic Bilateral TEP Mesh repair surgery Dr Ramesh Makam sir at Arka Anugraha Hospital JP Nagar Bangalore. The Arka Anugraha is like pleasant home to patients. Atmosphere is nice, friendly, caring and clean with best human touch around. Hospital set up is advanced and staff are friendly and helpful. Dr Ramesh is a renowned minimal access surgeon with a angel touch. Thanks to team of doctors Dr Tulip, Dr Nikhil, Dr Sahana, Dr Imtiyaz, Dr Shafi and also other duty doctors. Thanks to nursing team for their care. Also thanks to cleaning staff for keeping the rooms very clean. Thanks to Desk staff, Admin and PRO Mrs Bharati Madam for guidance and help. Thanks to Dr Ramesh Makam for creating such a humble hospital and wish him all the best in serving mankind.
Reply from Arka Anugraha Hospital - Laparoscopic Surgery and Functional Medicine Hospital (Arka Health) 2024.04.04
Dear Basavaraja Eswarappa, Thank you for sharing your positive experience following your Laproscopic Bilateral TEP Mesh repair surgery performed by Dr. Ramesh Makam at Arka Anugraha Hospital JP Nagar Bangalore. We are delighted to hear that you found our hospital to be like a pleasant home for patients, with a nice, friendly, and caring atmosphere. We appreciate your kind words about our advanced hospital setup, friendly and helpful staff, and the renowned expertise of Dr. Ramesh and the entire medical team including Dr. Tulip, Dr. Nikhil, Dr. Sahana, Dr. Imtiyaz, Dr. Shafi, and other duty doctors. Your recognition of the nursing team, cleaning staff, and administrative personnel is greatly valued. Dr. Ramesh Makam and the entire team at Arka Anugraha Hospital are dedicated to providing compassionate care and we are grateful for your acknowledgment. Thank you for your best wishes, and we remain committed to serving mankind with the highest standards of healthcare. Warm regards, Arka Anugraha Hospital
maheru zama
maheru zama
2024.01.31
Best experience since years with Dr Ramesh Sir and his family Doctors like Sir's wife Dr Saraswati ma'am best gynaecologist for ladies and Dr Smriti Bhagiratha Sir's daughter in law best paediatric for children. Dr Ramesh Sir did laparoscopic surgery to my many relatives. Allhamdulillah all were successful. They own Two hospitals (A.V hospital and Arka anugraha hospital) very well maintained and very hard working staff. 24/7 they will attended and come out with the best solution. Very affordable hospital. THEY DON'T WANT MONEY, THEY WANT TO CURE AND SEE OTHERS HAPPY. Not looking for money like other Doctors and Hospitals. Thank you to each and everyone team AV Hospital and Arka Anugraha Hospital ❤
Reply from Arka Anugraha Hospital - Laparoscopic Surgery and Functional Medicine Hospital (Arka Health) 2024.04.04
Dear Maheru Zama, Thank you for sharing your heartfelt feedback. We're thrilled to hear about your positive experiences with Dr. Ramesh Sir, Dr. Saraswati Ma'am, and Dr. Smriti Bhagiratha at Arka Anugraha Hospital and A.V Hospital. It's wonderful to know that you and your relatives have received successful treatments and surgeries under their care. We deeply appreciate your kind words about our hospitals' maintenance, hardworking staff, and commitment to providing affordable healthcare. At Arka Anugraha Hospital and A.V Hospital, our primary goal is always to prioritize the well-being and happiness of our patients. Thank you for recognizing our dedication to healing and caring for others. Your words mean a lot to us, and we look forward to continuing to serve you and your loved ones with the best possible care. Warm regards, Arka Anugraha Hospital and A.V Hospital Team
SACHIN Ananthateerta
SACHIN Ananthateerta
2024.01.22
I have admitted my father to this hospital for Bladder surgery. Dr Ramesh is very experienced and he diagnosed well. Hospital Ambience is very good. I will recommend this Hospital.
Reply from Arka Anugraha Hospital - Laparoscopic Surgery and Functional Medicine Hospital (Arka Health) 2024.04.04
Dear Sachin Ananthateerta, Thank you for entrusting us with your father's care and for sharing your positive experience with Arka Anugraha Hospital. We're glad to hear that Dr. Ramesh provided experienced and accurate diagnosis, and that you found the hospital ambience to be very good. Your recommendation means a lot to us, and we are committed to providing excellent care to all our patients. If you need any further assistance or have any questions, please don't hesitate to reach out. Warm regards, Arka Anugraha Hospital Team
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RAMESH A.A RAMESH A.A
RAMESH A.A RAMESH A.A
2024.01.18
I was comfortable in this hospital and the nerce was responding good if something is there it was done immediately here only .
Reply from Arka Anugraha Hospital - Laparoscopic Surgery and Functional Medicine Hospital (Arka Health) 2024.04.04
Dear Ramesh A.A, Thank you for sharing your experience with us. We're delighted to hear that you were comfortable during your time at Arka Anugraha Hospital and that our staff responded promptly to your needs. Providing a comfortable and responsive environment for our patients is our priority, and we're glad we could meet your expectations. If you ever need our services again or have any questions, please feel free to reach out. Warm regards, Arka Anugraha Hospital Team
Hithesh V
Hithesh V
2024.01.17
vinod
vinod
2024.01.17
My relative got treated @the hospital. Special thanks to Dr Tahir,Dr Gaurang and Dr Rajashree physio who took care of the patient and also staffs at the hospital and the pt went happily and avoided surgery too.
Reply from Arka Anugraha Hospital - Laparoscopic Surgery and Functional Medicine Hospital (Arka Health) 2024.04.04
Dear Vinod, Thank you for sharing your feedback with us. We're thrilled to hear that your relative received excellent care at our hospital and that they were able to avoid surgery under the guidance of Dr. Tahir, Dr. Gaurang, and Dr. Rajashree physio. Our dedicated staff members are committed to providing the best possible care to our patients, and it's rewarding to hear that your relative left the hospital feeling happy and well taken care of. If you ever need our services again or have any questions, please don't hesitate to reach out. We look forward to serving you and your loved ones in the future. Warm regards, Arka Anugraha Hospital Team