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Reviews ( 12 )
Amey Sathe
2024.06.06
One of our mutual guests has contacted us regarding an issue with their experience. We were hoping that you could assist us with the same. You can find more details about the reservation below.
Reservation Details:
Tour Name: 4 Islands Guided Tour in Faro - Season 2023/2024
Name: Katharina Welsch
Date: April 29, 2024
Guest Numbers: 1 Adult
Time: 10:00 AM
The Headout reference number for this reservation is 17396694
Operator Reference Number: 9bdc35e6-c849-456b-a3e8-5276b19eed08
Issue: The guest claims to have arrived at 9:45 AM and they claim there was no guide and was told there is no company called Aqualine who runs this tour, They tried contacting you on your phone as well.
We request you look into this and provide an update at your earliest. Thank you for your assistance and we look forward to hearing from you.
Customer Operations Team,
Headout
joão fernandes
2023.07.30
Claudia M
2023.04.29
Verified
An amazing day!
A wonderful day with Aqualine Tours, they prepared all and we just enjoyed an amazing day in Nature. Very kind staff ;)
dwfmedia UK
2023.02.14
I didn't go on the trip as it was cancelled due to bad Weather, however I booked through 3rd party and they didn't inform me so not Aqualine tours fault
Reply from Aqualine Tours
2023.02.14
Hi dwfmedia UK,
We appreciate your feedback. We hope that next time we have better weather conditions, so that we can give you the opportunity to visit the amazing islands of our natural park Ria Formosa.
Best regards,
Aqualine Team
Madinina N
2022.10.02
Super sortie!merci à Juan.il nous à fait connaître la culture portugaise et très agréable.
Très belle balade en bateau.
Allez y vous ne serez pas déçu...
Reply from Aqualine Tours
2022.10.04
Hi Madinina N,
We thank you for your feedback. João is a great guide!! It is very gratifying to know that you liked it.
The satisfaction and recognition of our guests is our greatest reward. The Aqualine team thanks you for your preference and trust!
We wish you all the best and hope to see you again soon.
Best regards,
Aqualine Team
Emilie Prunier
2022.10.02
Nous avons passé une superbe journée bateau entre amies. 18 places assises, avions le bateau privatisé ! Juan est de bons conseils, serviable.
Tres bien pour découvrir les iles aux alentours de faro. Allez y les yeux fermés !
Reply from Aqualine Tours
2022.10.04
Hi Emilie Prunier,
We thank you for your feedback. It is very gratifying to know that you liked it.
The satisfaction and recognition of our guests is our greatest reward. The Aqualine team thanks you for your preference and trust!
We wish you all the best and hope to see you again soon.
Best regards,
Aqualine Team
César Luis A
2022.09.14
Verified
Very nice day at Ria Formosa
It was a really nice day out with the wife, out in the ria Formosa, with João and Susana, the boat crew, which were fantastic. They explained to us what was going on, the water was so clear, very beautiful. There was a sanctuary of seahorses.
Paula O
2022.09.14
Verified
Unforgettable ❤️❤️
It was a lovely day at sea. The boat Crew make s you feel good through the day. There was a lot of explaining about what was happening with the tides and the marine life around us
SUSANA MARTÍNEZ PAREDES
2022.08.21
Un tour fantástico, de verdad…
Los guías nos contaron todo tipo de cosas interesantes sobre la flora, fauna, habitantes de las islas y su extraordinaria gastronomía.
Os recomendamos que no os perdáis la experiencia…😎
Muchísimas gracias João y Ricardo por por un día maravilloso.
Reply from Aqualine Tours
2022.08.22
Olá Sra Susana Paredes,
Agradecemos desde já o seu feedback. É muito gratificante saber que gostou e que foi de encontro com as vossas expectativas.
A satisfação e o reconhecimento dos nossos clientes são a nossa maior recompensa. A equipa da Aqualine agradece a sua preferência e confiança!
Desejamos-lhe tudo de bom e esperamos vê-lo novamente em breve.
Atenciosamente,
Aqualine Team
Manuel Esteve
2022.08.21
Muito obrigado por tudo, CARO JOAO!!! Espectacular tudo!!!
Reply from Aqualine Tours
2022.08.22
Olá Sr. Manuel Esteve,
Agradecemos desde já o seu feedback. É muito gratificante saber que gostou e que foi de encontro com as vossas expectativas.
A satisfação e o reconhecimento dos nossos clientes são a nossa maior recompensa. A equipa da Aqualine agradece a sua preferência e confiança!
Desejamos-lhe tudo de bom e esperamos vê-lo novamente em breve.
Atenciosamente,
Aqualine Team
Filipe Cirilo
2022.07.24
Melhor passeio possível, equipa muito simpática que te levam aos paraísos do Algarve ilha da deserta é um paraíso no nosso país.
Passeio pela ilha do farol e culatra o melhor que há para ver.
Recomendo a 100%
Reply from Aqualine Tours
2022.07.28
Olá Filipe,
Agradecemos desde já o seu feedback. É muito gratificante saber que gostou e que foi de encontro com as vossas expectativas.
A satisfação e o reconhecimento dos nossos clientes são a nossa maior recompensa. A equipa da Aqualine agradece a sua preferência e confiança!
Desejamos-lhe tudo de bom e esperamos vê-lo novamente em breve.
Atenciosamente,
Aqualine Team
Susana Vieira
2022.07.18
Equipa 5 estrelas e um dia fantástico!
Reply from Aqualine Tours
2022.07.19
Olá Susana,
Agradecemos desde já o seu feedback. É muito gratificante saber que gostou e que foi de encontro com as vossas expectativas.
A satisfação e o reconhecimento dos nossos clientes são a nossa maior recompensa. A equipa da Aqualine agradece a sua preferência e confiança!
Desejamos-lhe tudo de bom e esperamos vê-lo novamente em breve.
Atenciosamente,
Aqualine Team