Ceramic Pro Roseville

Ceramic Pro Roseville Reviews

Excellent rating
4.8
64 reviews Verified
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Reviews (64)
Spencer Thomas
Spencer Thomas
2024.04.09
WARNING WARNING WARNING!!!! I spoke to Hannah on the phone and got a quote seem like a good price so I brought it in. She added a couple of things and the back doors the inside of the interior things like that this is the worst job ever seen on a vehicle there’s bubbles all over it. Ppl is hanging off the front opening the doors there are parts where it’s already coming off and this is just over a month old. He didn’t do any of the work whatsoever. The bubble stayed on the vehicle. The cuts around the mirrors and around the front around the bumper around the door panels. All of them are already. I brought it to show it to him and ask him to fix it and in the end he refused to do it. Then he called the police and had me trespassed because I came in to have the work done $3198. I spent on this and it looks like garbage. I’m going to have to pay to have it taken off. If I were you, I would definitely not have ceramic pro Roseville do your vehicle. Do your tent do anything to your vehicle he is very, very, very bad person. No one followed anyone home. He is lying about this like he lied about everything else.
Reply from Ceramic Pro Roseville 2024.04.04
Mr. Spencer was asked to leave after we refused to continue service and asked him to come pick up his car, due to repeated incidents during which Mr Thomas became verbally aggressive and hostile with staff, clients and even and children in our lobby. Law Enforcment had to be contacted to subdue Thomas. He was cited by Roseville PD for Trespassing and Released. He then sat in his car just off of our property, where he filmed our employees leave. He then followed one of our our female employees home.
Solaiman Noor
Solaiman Noor
2024.04.06
Do yourself a favor go someone else. They had my car for almost a month. They had to redo the work for a second time. They charged me 3600.00 for front bumper, windshield, hood, and headlight PPF. They were suppose to do the wheels but that was never done. The photos are from the second time they did the work. They charged me 1200 for interior cleaning and ceramic coating which you can see the photos that really wasn't done. There's dent on a pillar wasn't there before. The sensors aren't even cut out. They might be able to do paint correction but PPF IS NOT SOMETHING YOU SHOULD BRING HERE. Read the review they don’t know what they are doing. They say 10 year warranty but they can’t even do it right the first time or second time. ****Stay away from this shop. **** If you ask them to fix this and he gets all angry. Save yourself the trouble and go to Ceramic Pro Sacramento.
Spencer Thomas
Spencer Thomas
2024.03.27
He never finished the product. The bit that he did is peeling off. It’s horrible. Now he’s accusing me of being arrested. I was never arrested. Slandering me on top of everything. Matthew come on this. This is ridiculous. You’re the worst type of business man, Matthew, why don’t you tell everybody why you got fired from the sheriffs department in Sutterville.
Reply from Ceramic Pro Roseville 2024.04.04
Mr. Spencer was asked to leave after we refused to continue service and asked him to come pick up his car, due to repeated incidents during which Mr Thomas became verbally aggressive and hostile with staff, clients and even and children in our lobby. Law Enforcment had to be contacted to subdue Thomas. He was cited by Roseville PD for Trespassing and Released. He then sat in his car just off of our property, where he filmed our employees leave. He then followed one of our our female employees home.
Tyler Fasani
Tyler Fasani
2024.03.22
I got my 2020 Mazda CX30 with a Ceramic Pro Sport Package, as well as interior and exterior detailing. The job they did was immaculate, I couldn't be more happy with their work. My car is now incredibly shiny and sparkly. Matt was extremely easy to deal with, got me a timely appointment. I will be coming back in the future!
Reply from Ceramic Pro Roseville 2024.04.04
Thank you for your feedback Tyler, it was my pleasure to assist you. Thanks Matt Owner
Aaron Tomiyama
Aaron Tomiyama
2024.02.06
Matt the owner was amazing. He was able to be a bad scratch and chips out-of my rear quarter no problem! Highly recommend!!!
Reply from Ceramic Pro Roseville 2024.02.06
Thank you Aaron - pleasure meeting you, chatting and glad we were able to dial in those things for you!
Pam Supat
Pam Supat
2023.12.19
Hannah at Ceramic Pro's Roseville went above and beyond in helping us get the paint corrected on our Lyriq. She contacted the place that applied the ceramic incorrectly so we could get a refund! We now have ceramic that has been applied correctly and added PPF to the entire front. Our car is now protected and looks amazing! We will definitely be back!
Reply from Ceramic Pro Roseville 2023.12.20
Thank you Pam! we appreciate the kind words. we are so happy you chose us to protect your vehicle and that you trusted our word when we said we would need to correct the paint. You and Pat were such enjoyable people to work with and we can’t wait to see you again. thank you for your business. -Hannah
Bill Ludwig
Bill Ludwig
2023.12.07
Reply from Ceramic Pro Roseville 2023.12.21
Thank you for taking the time to Write a review, Bill!
Bill Franklin
Bill Franklin
2023.11.14
Hanna and Matt have instilled their personal hustle mentality into their business and it shows. I chose to have them put the Ultimate Armor package on my new Tesla. Even if your needs don’t exactly fit one of the packages you see online, just tell them what you’d like and let them get busy blowing you away with the results. They won’t release a job that doesn’t meet their exacting standards. I’m ok that they needed a little more time because Matt’s perfectionism is even more well-defined than mine…wasn’t sure that was even possible! This dynamic duo has my unreserved recommendation
Reply from Ceramic Pro Roseville 2023.12.21
Thank you Bill for the kind words! This was an incredibly thoughtful, well written review and we appreciate you taking the time to share your experience. I am so happy you like the Ultimate Armor package on your Tesla and that you chose us to protect your vehicle. -Hannah
Jason Costa
Jason Costa
2023.11.04
Full frontal PPF done on my Supra. Car looks amazing. The owner Matt and his wife Hannah are great people and were communicative throughout the entire process. I Highly recommend this business for anyone considering PPF, ceramic coatings or window tint.
David Antone
David Antone
2023.10.17
Just had the ultimate armor done on our new SQ7, it came out looking Amazing !! Everyone in the shop is friendly and professional great family ran business highly recommend
Rick Lawin
Rick Lawin
2023.10.14
Took my 2023 Tesla in for a ceramic coating. I received not only a great job on the coating, but the staff spent time to explain the process, the product and how they do the application. And a quick turn around by a professional and energetic team.
Richard
Richard
2023.09.07
Matt and team are friendly and accommodating while being extremely good at what they do. That’s the combination I look for! The ceramic coating and black trim protectant they put on my new SUV is not the first work they’ve done for me or the last. A+
James Baugh
James Baugh
2023.05.16
My black 99 Mustang GT never looked better! Thank you to the entire team for outstanding work with so much attention to detail! Hannah was AWESOME to work with and made the entire thing happen through her coordination! The ceramic tint and ceramic coating really set this car off! My GT had recently been painted so the paint was still pretty soft. Being that it is black, everything shows on it so the team had to go super slow when putting the ceramic coat on it. The tint had been on it forever and a day, so removal of it on the back window was out of the question. The team coordinated for a replacement back window instead of watching the old window flake apart getting glass all over. The kicker is I was leaving town in two days for a couple of weeks. Hannah called and asked if they could keep my car until I got back so that they could take their time on the ceramic coating and have it come out perfect! That was the best call during the process! When I came back to pick up my car (on a day that it was sprinkling) it looked BRAND NEW AND AMAZING! The entire team are PROFESSIONAL with everything they do! Their great work shows because they are getting ready to move into a larger shop! Definitely add new life to your car and protect your investment by giving Hannah a call to get you set up for one of the best experiences you will have with a business! THANK YOU! ALL OF YOU ARE FANTASTIC!
Reply from Ceramic Pro Roseville 2023.05.19
We are SO happy you are Happy. Thank you for trusting us with your Baby. Still cannot believe this car has over 300k miles on it. Thank you for your business Jim! we hope to see you soon!
Essa Rahimi
Essa Rahimi
2023.04.27
Great job for my windshield ceramic tint thank you so much 😊
Kendrick Hyde
Kendrick Hyde
2023.04.26
Staff was quick and knowledgeable with any questions. Friendly and easy to talk too, and install was done clean and in under an hour! Can’t ask for much else.
John Pacheco
John Pacheco
2023.04.21
Very nice and respectful employees
Kevin S
Kevin S
2023.03.08
Got my 2014 car detailed and cleaned inside and out and it’s like a brand new car. Ready to go another ten years. Thanks for what you guys do!!! Appreciated!
Reply from Ceramic Pro Roseville 2023.03.08
Thank you for the standout review Kevin! It was a pleasure to be of service. Enjoy!
Fatima Aisha
Fatima Aisha
2023.02.20
Louise Bell
Louise Bell
2023.01.04
Matt, Nick & Hannah are THE BEST. We have been bringing our Model 3p and Model Y here for detailing and washes for year now, they are FANTASTIC AT THAT, but now we're just even more impressed as we sold the Model Y, and upon getting our Model X really wanted PPF around the entire car, and new tinting. Not only did they meet us directly after a wedding (still in wedding gear) at the shop after hours 30 minutes after we finished buying/picking up our car, they spent TIME with my husband walking around the entire car, finalizing tinting, matte-ppf "things", and then promising us the car PRIOR to Christmas, which was an extremely short-turn for this large of a job. They crushed it, and would highly recommend them to anyone looking for anything related to cars. 15/10 y'all. 15/10.
Reply from Ceramic Pro Roseville 2023.01.04
Holy moly thanks for a stellar review Louise. It was our pleasure to be of service. Thank you for your continued business and support!
Sean
Sean
2022.10.23
Fantastic. Did a great job with my Fiesta; looks like a new car! Nick and Hannah both were super easy to work with. Highly recommend.