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Reviews ( 582 )
Beth Courtney
2024.07.24
I had a very bad experience with another insurance company and was very hesitant but Monica bent over backwards to walk me through the process and accomplished in less than 15 minutes what the other company couldn't in 2 weeks.
Reply from Alternative Balance LLC
2024.07.25
Thank you so much Beth! I'm so glad we were able to get things taken care of for you so quickly!
Betty Vang
2024.07.23
Kristine was Nice, friendly and efficient! You got our proof of insurance right away and was able to answer all our questions. Also, Great company!
Reply from Alternative Balance LLC
2024.07.25
Thank you for the kind words Betty!
Dr. Deilen Michelle Villegas
2024.07.23
Reply from Alternative Balance LLC
2024.07.25
Thank you!
Shannon Scott
2024.07.22
I needed some additional information and paperwork for my loan company. Kelsey Marcou helped me out and took care of everything much faster than I had expected. It was a wonderful experience. She was kind, patient and very helpful. I haven't been using Alternative Balance for very long but so far it's been a great experience.
Reply from Alternative Balance LLC
2024.07.23
Thank you Shannon! We hope to continue supporting your work for many years to come!
Cindy Miskowiec
2024.07.20
Alternative Balance is a great insurance company for my nutrition and fitness business. Great customer service and very easy to use website! Kelsey Marcou answered my questions quickly and was very helpful.
Reply from Alternative Balance LLC
2019.01.24
We're so honored to support your work, Cindy! Thank you for your kind words!
Mari Reeves
2024.07.16
Kelsey was super helpful and I did buy this insurance, but she also connected me with other companies to help cover other aspects of my business. Thanks!
Reply from Alternative Balance LLC
2024.07.18
Thanks Mari! We're so happy you signed up!
Ashley Doerr
2024.07.16
Dawn was such a great help! Getting insurance through alternative balance was quick and easy! 10/10 recommend
Reply from Alternative Balance LLC
2024.07.16
Thank you Ashley! We're glad to have you be a member with us!
Autumn Eastman
2024.07.16
Reply from Alternative Balance LLC
2024.07.16
Thank you Autumn!
Darla
2024.07.15
Kelsey was very professional, friendly, and helpful. She resolved my issue quickly. I was off the phone and on with my day in a matter of minutes
Reply from Alternative Balance LLC
2024.07.16
Fantastic Darla, thank you! We hope you enjoyed the rest of your day!
Libby Murphy
2024.07.13
Kristine was very helpful and completely resolved my issue!
Reply from Alternative Balance LLC
2024.07.16
Thank you Libby! Please reach out anytime, we're always here to help!
Diane Miller
2024.07.12
Monica answered my question so quickly and was very helpful too. :)
Reply from Alternative Balance LLC
2024.07.16
Thank you Diane! We're happy to assist you!
debi kennedy
2024.07.11
Answered my questions quickly and thoroughly. Very helpful and friendly.
Reply from Alternative Balance LLC
2024.07.16
Thank you Debi!
mario lovett sr
2024.07.11
Reply from Alternative Balance LLC
2024.07.16
Thank you!
Susan Baker
2024.07.09
Kelsey is very informative and has a wonderful caring attitude on the phone. It so nice to call a business and talk to someone live. She calls me to remind me of things and keeps in the loop of your Business! She should have a week of free lunches she is very valuable to your company. Susan Fairchild
Reply from Alternative Balance LLC
2024.07.16
Thank you Susan! Our members are so important to us! We will be sure to take care of Kelsey!
Mary Jo Carlsen
2024.07.09
Monica was able to quickly answer my question. With a kind, friendly attitude. Thank you!
Reply from Alternative Balance LLC
2024.02.27
Thank you Mary Jo! We are so glad you've chosen us!
Michelle Morin
2024.07.09
Kristine was very helpful in addressing my concern regarding my renewal of my policy in a timely fashion. I appreciate that when doing business with anyone, especially a company for my insurance needs.
Reply from Alternative Balance LLC
2024.07.09
Thank you Michelle! We're glad that we we're able to address your concerns!
Amy C
2024.07.06
great service. thank you
Reply from Alternative Balance LLC
2024.07.09
Thank you Amy!
Coebie Taylor-Logan
2024.07.02
Thank you so much for your patience and support.
Reply from Alternative Balance LLC
2024.07.02
Thank you Coebie!
Sharon Paddock
2024.06.28
Kristine got right back to me with the answers I needed and made the necessary changes to my policy. So easy!
Reply from Alternative Balance LLC
2024.07.02
Thank you Sharon! We're happy to get things updated for you!
Melanie Lemus
2024.06.28
Kristine was very helpful and prompt in answering my questions!
Reply from Alternative Balance LLC
2024.07.02
We're so glad to help Melanie! Thank you!