Verified Company
I worked with both Kristine and Meghan to answer some very specific questions. Both were so courteous, patient, supportive, and insightful. I’m so impressed by the comprehensive options offered from Alternative Balance, and the fact that it’s easy to include multiple service types under the same policy. This was a great find!
I have been with Alternative Balance for over a decade, they are extremely affordable, helpful and very friendly. I would highly recommend!
Dawn and Kristine are always so helpful and quick to assist. The rates are very reasonable, but the support is unparalleled. What are you waiting for, get your policy today!
Reply from Alternative Balance LLC
2022.11.20
What an amazing review, Terri! Thank you so much!! We're honored to serve you for this past decade!
Kristine was so kind and truly helpful. She updated me on the status of my insurance inquiry and I’m so glad it will work out for my little business to get insurance coverage. She was very professional and I wanted to leave a great review!
Reply from Alternative Balance LLC
2026.06.26
Thank you Rielynn! We are grateful that you've chosen us to support your work!
If I could give ZERO stars, I would. Do not use this company, for if you ever DO need legal help, you'll be left high & dry. I even paid extra for the Cyber Shield among other things & although my business was shut down (& essentially our lives were ruined by hacking/cloning), no help whatsoever. I've reached out to Kelsey multiple times.
****Update, post AB reply:
I never had a chance to file a claim because the information on the paperwork I was given by YOUR COMPANY was either INCORRECT OR FRAUDULENT & I was just left out to hang dry.
Reply from Alternative Balance LLC
2026.06.22
Thank you for taking the time to share your feedback. We understand that dealing with a claim can be stressful, and we are sorry that you were disappointed with your experience.
While Alternative Balance provides insurance coverage as a benefit of membership, we are a professional membership organization and do not make claims decisions. Claims are reviewed and determined by an independent, licensed insurance carrier, whose claims professionals evaluate each claim based on the terms and conditions of the policy.
Although we are unable to make or overturn claim determinations, we are committed to supporting our members throughout the process. We remain available to help facilitate communication, and answer questions about the claims process within the scope of the benefits provided.
We recognize how frustrating this situation has been for you, and we sincerely appreciate you sharing your experience and perspective with us.
While Alternative Balance provides insurance coverage as a benefit of membership, we are a professional membership organization and do not make claims decisions. Claims are reviewed and determined by an independent, licensed insurance carrier, whose claims professionals evaluate each claim based on the terms and conditions of the policy.
Although we are unable to make or overturn claim determinations, we are committed to supporting our members throughout the process. We remain available to help facilitate communication, and answer questions about the claims process within the scope of the benefits provided.
We recognize how frustrating this situation has been for you, and we sincerely appreciate you sharing your experience and perspective with us.
Kelsey is outstanding!! She answers my calls and emails promptly and solves every situation with a professional and cheerful demeanor. I always know I am in good hands with Kelsey.
Reply from Alternative Balance LLC
2026.06.26
Wow! Another review? Thank you for doing this again for us! We love to see your happiness has continued!
