Money’s gone and They won’t call us back!!
Once they got our money no one will call us back. They haven’t sent the metals either. Pretty Sure this will be the next Bernie Madoff story…… Dealt with Nathan Summers, his number answers as the ira line please leave a message. BEWARE!!! Alliance Shield phone number is disconnected.
My initial contacts with Nathan Summers and Michael Peters were very good but once they got my money I can’t get ANYONE to call me back. I’ve left many messages in their voice mail over the last week to 10 days. 😡
I am very satisfied with the service provided by Alliance Shield, particularly by their representative John. He was knowledgeable and patient, taking the time to explain the process of investing in a silver IRA, and helped me to understand all the options available to me. He helped me to select the right investment for my needs and budget. He always kept me informed and answered any questions I had promptly. Overall, John and Alliance Shield exceeded my expectations and I would recommend them to anyone looking for a professional, dependable and trustworthy company for silver IRA investment.
Alliance Shield is a truly unmatched company. Took the time to go over all of the paperwork with me personally.
John was an exceptional customer service provider. He remained very calm when I realized that I had made a mistake on a form that I had sent in and told me what to do to correct the mistake. Previously he had sent me a link to a page on the company’s official website that I was unable to find later. Without getting exasperated when it was obviously a mistake on my part, not only did he stay on the line till I got it right, but he also assisted with politely speeding things up.
I have been interested in working with Alliance Shield for a while now. While speaking on the phone with an employee, they were nothing but polite. They were very informative and helped me understand how things would work for my account. I am looking forward to using Alliance Shield again.
Only great things to say here. John helped us transfer our IRA to Alliance Shield from another custodian. They definitely deserve to have the word trust as part of their identity. They’ve earned our trust many times over. We couldn’t be happier.
I am a new client of Alliance Shield and have had only good experiences so far. I've been working with Nathan, who is always very quick to reply. He is incredibly knowledgeable and takes the time to make sure I understand how everything works - which is extremely helpful since a self-directed IRA is a new territory for me.
Nathan was always a pleasure to work with. He was very courteous and followed up with me several times to ensure everything was being taken care of with my account. He knows how to provide a truly great customer service experience. He made me feel like I was his only client! If I owned a company, I would definitely want to hire him!
Alliance Shield was founded on the principle that precious metals are one of the best investments you can make if you want long-term longevity in your retirement.
You will be able to get a deep understanding of why precious metals are valuable and how to best invest in this resource right now.
With a focus on customer education (before attempting to close any type of sale), Alliance Shield is committed to providing the right knowledge to its customers.
This makes them that much more valuable as a company since they help individuals make the right decisions when the time is right.
The most unique thing about Alliance Shield is the company's setup. Instead of having every employee be an expert at everything about the industry, they have five different teams. Each team has a focus on just one part of the IRA process. For example, you'd talk to the product team about the actual available products. But for questions about requirements and legal paperwork, you'd talk to someone else.
You'll be speaking to your one account representative for the whole setup and purchase process. But if you have questions, they don't know the answer to, they'll ask one of the relevant department's specialists for an answer. In this way, you get people with a much deeper breadth of knowledge about a much narrower niche.
Alliance Shield‘s reviews from past customers indicate that this works. Many people say that they felt more comfortable working with Alliance Shield than they had with any other company. Others say that they were first-time investors, and that working with Alliance Shield really demystified the whole IRA process.
Alliance Shield employees were very helpful in ensuring that I understood what they were recommending, they explained what was being brought to fulfill my order and got my agreement. I found all the employees I dealt with to be very courteous and wanted to do their best for me. Their employees were very knowledgeable and up to date on their services and the items being purchased. Alliance Shield, in my opinion, is a good company with excellent employees that will do their best in fulfilling what you are wanting to be accomplished.
My friend introduced me to this whole investment system!
When I first discovered Alliance Shield, I was blown away. This was my first time buying gold, and I had a great experience!
I loved the people/staff here; they were very friendly, polite, and professional! A great platform for gold lovers. I will definitely be back to check out the amazing stuff!
Alliance Shield is by far the best precious metals company that I have had the pleasure of doing business with. Great customer service! Great products! Great account representatives! Absolutely the best in the business. I want to express my personal gratitude for my account representative John who truly knows his business. Thank you, John!
Verified Company
