Alicia's House of Paws Reviews

Sara Matos 2025.11.03

     

To the male driver of Alicia's House of Paws. It's terrible to intimidate, tailgate, close pass, and in general badly drive around, another more vulnerable road user in any given situation, but it's particularly bad when you're doing in a company van that's easily identified. Do better.

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Reply from Alicia's House of Paws 2025.11.04

Hi Sara,
Thank you for bringing this to my attention. We take road safety and professionalism very seriously, and I’m sorry to hear about your experience.

I’d like to look into this properly, but I’ll need the date and time of the incident to do so. If you could please email those details to enquiries@aliciashouseofpaws.co.uk, I’ll investigate it as a priority.
With the time and date I can check dash cam footage and determine a course of action from there.
I will keep an eye out for your email.
Best wishes,
Alicia
Alicia’s House of Paws

Luch Isaacson 2025.08.04

     

Our Anatolian Pyrenees has loved his time at the House of Paws. Any time our door buzzes he now sprints to it in hope that Jonatan is here to pick him up. Gumbo comes home happy and exhausted. For a dog who has suspect recall at best, the freedom and play that this daycare allows is unmatched by what we can give him in the open parks of Edinburgh. Thank you to Alicia and the whole team!

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Veenela Singh 2025.06.15

     

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Clare Doogan 2025.02.13

     

The team at Alicia’s House of Paws are amazing! They specialise in nervous dogs, and they’ve truly helped my dog, Benny, come out of his shell. Huge thanks to Alicia for the thoughtful introductions and to Jonathan for being so kind with pick-ups and drop-offs. Couldn’t recommend them more!

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Reply from Alicia's House of Paws 2025.02.13

Thank you much for posting this Clare! ❤️❤️

Mary Mac 2024.02.21

recommends

One of Murphy's favourite day of the week is the day he goes to Alicia's. We always know he is in safe hands and will have the space to run around to his heart's content. Alicia and her team are great at recognising his needs and let him be himself, within the boundaries of safety for him and his friends. We love receiving the update at the end of the day and, though the weeks, got to know the regulars as well 😊

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Amy 2024.02.20

     

We have a tricky little rescue dog who we never thought would be able to go to a doggy daycare… until we met Alicia! Now our dog goes every week to daycare, has started to play with the other dogs and loves to get cuddles from the staff there. We always know she’s in safe hands and will be securely dropped off at home. This has been a life changer for us! Thanks team!

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Claire Murrie 2024.02.16

recommends

Our labrador Elsie loves Alicia and all of her team. They know her so well and always notice little changes in behaviour (if she's had a busy weekend they can tell that she's tired etc). House of Paws has allowed us to go into the office for a full day with complete peace of mind. Elsie leaps into the van and you can tell she loves going. We get a full update and pictures after daycare and she comes home happy. Huge thanks to you all. You do a fabulous job and brave all weathers for our 4 legged friends!

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Lucia Z 2024.02.12

     

My puppy has been going to Alicia's for a couple of months and he absolutely loves it. Personally, I love the little summary I receive at the end of the day with pictures and videos, and I feel safe leaving my dog in the Alicia's capable hands.

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Anita Gallo 2024.02.12

     

I wish our Cocker Spaniel could speak as I would ask her to leave this review! All I can say is that when we turn onto Dalkeith Road she immediately realises where we are going and starts to jump and squeak with excitement. When we arrive, I open the car door and she bombs it into daycare..... not even a backward glance towards us!

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Anita Gallo 2024.02.12

recommends

I wish our Cocker Spaniel could speak as I would ask her to leave this review! All I can say is that when we turn onto Dalkeith Road she immediately realises where we are going and starts to jump and squeak with excitement. When we arrive, I open the car door and she bombs it into daycare..... not even a backward glance towards us!

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Eleanor Hutchison 2024.02.11

     

Jolly goes to Alicia's House of Paws about once a week depending when my partner goes to the office. I love that she's able to play outdoors all day (although there is a summer House for cold days) meeting up with her doggy pals. Staff are always helpful and respond quickly on WhatsApp. We get photos, videos and a review of the day it's great to see what she's up to when I'm not around! Thanks Alicia and team!

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Andrew Markham 2024.02.11

     

Our little Leo loves his days with Alicia’s House of Paws and comes back well exercised and ready for a snooze 👌 Great service, lovely people and we are really delighted to have the regular dog walking service to help us out during a busy working week. We think he’s a better rounded dog as a result 🥰

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Andrew Markham 2024.02.11

recommends

Our little Leo loves his days with Alicia’s House of Paws and comes back well exercised and ready for a snooze 👌 Great service, lovely people and we are really delighted to have the regular dog walking service to help us out during a busy working week. We think he’s a better rounded dog as a result 🥰

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Lucia IG L'Extreme 2024.02.09

recommends

My puppy has been going to Alicia's daycare for a couple of months now and he absolutely loves it. I received a little summary of the day with photos I received every time. It's also great that they can come to pick him up and drop him off. I would definitely recommend them!

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Anne Balfour 2024.02.09

recommends

Dora’s been going to Alicia’s House of Paws for well over a year now and I know she enjoys herself and is very well looked after. Whenever I have to go into the office I have complete peace of mind leaving her at home knowing she’ll be picked up and dropped off and have a great day in between. Would highly recommend.

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Euan King 2024.02.09

     

Fantastic doggy daycare. Cleo is a rescue dog that did not have a lot of confidence when first starting, but the staff have been brilliant with her and now she loves being there :)

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Laura Grant 2024.02.08

recommends

My dog has been going to Alicia's daycare for 2 years now and shoots out the door when he gets picked up. Alicia and her team are experienced in looking after all breeds

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Laura Grant 2024.02.08

     

My dog has been going to daycare here regularly for 2 years now. He loves it so much and always comes home a tired boy. Alicia and her team are great at dealing with him.

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Sheryl L 2023.11.19

     

My super anxious, tiny little rescue dog has been going to the play center 1-2 days a week for about a year and he LOVES it. Loves the dogs but as he’s now an older gent, mostly enjoys cuddles from the lovely people who work there and watch the dogs. From pick up and drop off to a report card and pictures/videos, he is in such good hands with Alicia and her staff. I’ve also free-sleep boarded him with Alicia’s team (short weekends all the way up to 9 nights), and he is so taken care of and happy when he gets to have sleepovers there. Would definitely recommend!

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Charles Sutton 2023.10.12

     

Alicia, Andreia, and the rest of the team are so good. They not only take such good care of our manic energy bundle, Smokey, but are always so communicative and professional. The stories and pictures they send about the dogs is extremely sweet and always a great part of the day. Best part of the day though is when Smokey comes home tired from all the rambunctious play. Cannot possibly recommend Alicia strongly enough.

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