AG Windows Reviews

I am extremely disappointed with the customer service from AG Windows and Doors. Here’s a summary of my experience: • 2019: Bought a new house with all windows and doors supplied by AG Windows and Doors. • 2020: One window locking mechanism broke; AG promptly replaced it. • 2023: The same window’s locking mechanism broke again, along with three other windows in the house. Additionally, the black hardware on the windows and doors started peeling badly, revealing that the hardware was actually white, but then painted black. • April 01, 2024: Called AG Windows and Doors; was told I’d receive a call from the sales team but never did. • April 16, 2024: Connected with Andy, who asked for photos of the issues. Sent the photos but received no response despite multiple follow-ups. • May 23, 2024: Finally reached Andy, who suggested I contact another company for repairs. He promised to send me the hardware details but never did. • Jun 10, 2024: Followed up multiple times until Andy finally sent someone to inspect the issues. They promised to email repair details but then never followed through, despite following up multiple times again. In summary, AG Windows and Doors has wasted my time with their poor service and lack of follow-through. I cannot recommend them to potential buyers based on this frustrating experience.

I an amazed that there are no negative reviews posted. Of course, the owners would not post a negative review or maybe I am the only customer who received extremely poor service and had extra expenses once A&G Windows received final payment. I am guessing this review will not be posted!!

A&g windows in El Paso Texas they sent out a representative I signed a contract got a loan for the windows never received it's been over a year trying to get money back from the loan but they say A&G has not returned the money and I was told they were no longer doing residentialmy Windows so if this company is related to this company in Texas they took advantage of a senior who is on a fixed income no windows I wouldn't recommend to anybody this

I have been a customer of A&G for several years now. I have always received the best service and customer service. It is great to work with Adi & Jim. This is the place I trust.

Ana provided great service and helped navigate through all the little nuances with purchasing windows to achieve the results I was looking for

Great service, smooth and clean installation and always so responsive to questions and inquiries.

I have had the pleasure of working with the team at A&G windows and doors on a lot of projects over the years. They are knowledgeable, detail oriented and very professional. I look forward to working with them on future projects.

A&G Windows and doors provided an excellent product, great support and the installation crew was quick, friendly and clean. I couldn't be happier about the service and how perfect my door looks. Will use again and recommend to everyone I know!

The folks at A&G Windows and Doors are professional friendly and fair. They have provided me with excellent products and service for many years. Highly recommended.

A&G Windows and Doors offers great quality work. Highly recommend to anyone looking for professionals who are organized and helpful every step of the way.

Our new door and window look fantastic -- I couldn't be happier! The installation was excellent: the installers listened to my concerns about protecting the existing stained glass, and carefully worked with the original details of the original frame. My old Victorian rowhouse is glowing again!

I'm very satisfied with the work these guys did for me .They are very professional and they're work is very good . I'm happy I chose them.

I had to leave this review to let others know what an amazing company A&G truly is! Ana, Adi, Jimmy, were all pleasant to deal with. They were highly professional and transparent throughout the entire experience. Great service from start to finish! We saw nothing but professional workers. We were encouraged to ask questions and always received a detailed answer from people who know their subject. I would definitely recommend A&G.

Great job on installation. Never have issues with them. Very helpful from sales to service. Thank you

Fantastic windows - completely transformed our house! Installer was the absolute best - his standards are incredibly high, as are those of the rest of the A&G team. They made a stressful decision really easy and earned our total trust and confidence. Could not give them a higher recommendation. DN

A&G windows is a reliable supplier of windows and doors with great prices and service. Great family business, very professional. Highly recommend as I have been using them for many years.