Verified Company
Poor service never even sent quote. After several attempts to follow up I determined I would hate to have a claim
Reply from Kassie Graddy Lancaster: Allstate Insurance
2025.02.04
Hi Mr. Wells, I am the agency owner. We welcome any opportunity to quote insurance policies. I am trying to reach you to discuss the service you received from Allstate, but I do not have your number. I am located at 2825 Tamiami Trail in Punta Gorda, please email me directly at klancaster1@allstate.com and I will resolve your issues.
Kassie Lancaster
Kassie Lancaster
I have my renters Insurance as well as my auto insured and am very happy. Because I am over 80 and not driving a lot I enrolled in the Mile Wise insurance program and believe me for anyone not driving more than 5,000 miles a year you can really save money.Thank you Allstate for thinking so well of seniors. WHWilbour
Reply from Kassie Graddy Lancaster: Allstate Insurance
2024.11.22
Thank you so much for your review, William. I am glad you enjoy the Milewise policy and that we are exceeding your expectations. Call us anytime!
Kassie
Kassie
I would recommend this office 5 stars
Helped me with an issue with my account even though she was not my agent
Very friendly and helpful
Reply from Kassie Graddy Lancaster: Allstate Insurance
2024.11.22
Thank you so much for the 5-star review! Even though you’re not a policyholder with our agency, we’re thrilled to know that you’ve had a great experience. If you ever need assistance or are considering insurance options, we’d love to chat!
Warm regards,
Kassie Lancaster
Warm regards,
Kassie Lancaster
I always receive great customer service at Kassie Grady ALLSTATE. Charlotte is simply the best. Personalized service with a smile! She always surpasses my expectations!
I highly recommend them for all your insurance needs.
Reply from Kassie Graddy Lancaster: Allstate Insurance
2022.11.25
Thanks Steve, I will pass your raves onto Charlotte!
Kassie
Kassie
Great insurance company. Very easy to work with. Knowledgeable staff that have done a great job of guiding me through hurricane claims, accident claims and trading cars.
Reply from Kassie Graddy Lancaster: Allstate Insurance
2023.12.14
We appreciate the wonderful review-thank you!
Kassie
Kassie
I love this agency! Charlotte is an awesome producer. She handled my quote & writing my auto policy with professionalism. Thank you Charlotte! I highly recommend this agency in Punta Gorda, FL.
Reply from Kassie Graddy Lancaster: Allstate Insurance
2023.10.26
Wow-thanks Ellie! Charlotte is the best!
Kassie
Kassie
Excellent insurance company! We have happily been with them for years. They have always quoted us the lowest prices. We always get a very helpful REAL person on the other line, who takes as much time as needed to answer all our many questions. It has never been a problem to call and talk to someone, they answer their phone quickly and are always available to help out. I appreciate that they never sound like they are trying to rush to get off the phone. It's always a pleasure to call. They hire the best people over there. A big huge thank you to Charlotte, Kristiana and Linda, who I have all had the pleasure of speaking with! :)
Reply from Kassie Graddy Lancaster: Allstate Insurance
2023.10.26
Thank you so much! As a small agency, I love that we have such a big impact on each of our customers. We appreciate you.
Kassie
Kassie
