Michael was the best technician, so professional, knowledgeable and quick to replace our old wall heater. Our heater hadn't worked in years, but in no time we had heat and everything was clean and fresh like new! I would definitely recommend Ace Home Heating and Air Conditioning for all your air conditioning and heating needs. Michael was awesome !
Advertisement
Andrew Ramos was professional and friendly.
He is definitely an asset to the Ace team. But all we agreed upon was not followed by the installation crew. Very poor communication between Ace sales and Ace installation crew.
I think Andrew should be on-site to supervise the installation work crew. The installation crew did not clean-up and left a mess. Only time will tell whether their work was satisfactory.
Wish I could give Ace a better rating.
Advertisement
Advertisement
I recently had Ace Home Heating & Air Conditioning service my HVAC system, and I couldn’t be more impressed with their professionalism and expertise. From the moment I called, their customer service team was friendly and accommodating, helping me schedule an appointment that worked with my schedule. The technician arrived on time, assessed my system, and explained everything in detail, offering me several options based on my needs and budget.
The repair work was completed efficiently, and the technician was respectful of my home, taking care to clean up after the job. What stood out most was their transparency and honesty—there were no hidden fees, and they took the time to walk me through the entire process.
It’s clear that Ace Home Heating & Air Conditioning takes pride in their work and values customer satisfaction. I’ll definitely be using them for all my heating and cooling needs moving forward and will be recommending them to friends and family. A truly top-notch experience!
Advertisement
Advertisement