A2Z Painting and Remodeling Reviews

Karen Sem 2025.07.31

     

James and his team did a great job painting the house and installing new lights. Very accommodating. My neighbors have been coming by to compliment the way the house looks.

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Reply from A2Z Painting and Remodeling 2025.08.01

Thank you, Karen, for the glowing review! We’re thrilled you’re so pleased with the vibrant new paint job that’s turning heads in the neighborhood and the stunning lighting installation that’s brightening up your home. It’s amazing to hear your neighbors are stopping by to admire the fresh look! We loved working on your project and are here for any future home upgrades you might need. Thanks again for choosing us!

R Gates 2025.07.30

     

Five Stars ⭐⭐⭐⭐⭐ My experience with A2Z was excellent, and I’d definitely use them again. They stayed in constant communication with my wife and me throughout the entire process, always making sure we felt informed and confident. It was clear their goal was to deliver the best possible product—and that’s exactly what they did. Thank you again!

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Reply from A2Z Painting and Remodeling 2025.07.30

Thank you so much for your glowing five-star review! We’re thrilled to hear about your excellent experience with A2Z. Our team takes great pride in maintaining open communication and ensuring our clients feel informed and confident every step of the way. Your kind words about our commitment to delivering the best possible product truly mean the world to us. We look forward to serving you and your wife again in the future!

Naveen Yarlagadda 2025.07.28

     

I had my media room painted and they have good a great job. Communication was clear and on time .

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Reply from A2Z Painting and Remodeling 2025.07.29

Thank you so much for the 5-star review and for trusting A2Z Painting & Remodeling with your media room project. We're thrilled to hear that you were satisfied with both the quality of the work and the clarity of our communication throughout the process.

Our team takes pride in delivering a smooth, professional experience from start to finish — and it's great to know we met your expectations. We hope you enjoy your newly painted space for years to come.

If you ever need assistance with any future painting or remodeling projects, we’d be honored to work with you again.

Don Richardson 2025.07.27

     

Painting overall was very good, and the pricing was great. Tommy has a great personality and is really easy to work with. I did have to clean up a bit after he left, but was pleased overall and he did follow-up for touch up. Good company to work with.

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Reply from A2Z Painting and Remodeling 2025.07.29

Thank you so much for taking the time to share your experience and leave such a thoughtful review. We're truly glad to hear that you were pleased with the overall quality of the painting and found our pricing fair. We work hard to deliver both value and craftsmanship on every project.

I appreciate your kind words about Tommy. His professionalism and positive attitude are what we strive for across our entire team, and I'm glad that came through in your interactions with him.

We also appreciate your honesty about the minor cleanup. While our goal is to leave every site neat and spotless, it's clear we fell a bit short in that area. We take your feedback seriously and will use it as a reminder to reinforce post-job cleanup standards with our crews.

Thank you again for the opportunity to work on your project and for highlighting our follow-up efforts. We stand behind our work and are always happy to return for touch-ups to make sure you're completely satisfied.

We truly enjoyed working with you, and if you ever need anything in the future painting, remodeling, or even just advice don't hesitate to reach out.

Jeanie B 2025.07.23

     

Horrible company to work with. Beware as their website states no money until the job is completed to your satisfaction. Not true and when I initially asked about this, I was informed that the website was old....that was months ago....still not updated. The painting was horrible and the customer service even worse. I could never speak to the owner and was told I had to go through the painter, even though I stated many times that he was aggressive and hostile towards me to the extent I couldn't even go into my own house without being accused of harassing him. Nightmare!

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Reply from A2Z Painting and Remodeling 2025.07.29

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your project fell short of your expectations. At A2Z Painting & Remodeling, we pride ourselves on clear communication, high-quality workmanship, and a “no payment until you’re completely satisfied” policy. We regret that our website’s policy page was not updated and created confusion. Our web team is working to correct that immediately..

We’d like to address your concerns directly:

1. No-Payment-Until-Satisfied Policy
• This is indeed our standard guarantee. We apologize that you were told otherwise. We have confirmed with our billing department you (Jeanine has a balance of $1900) and that the invoice hasn't been paid.


2. Project Quality
• We stand by the quality of our work. If the finish was not up to our standards, we sincerely apologize. We would welcome the opportunity to inspect and correct any imperfections at no additional cost.


3. Communication & Conduct
• We are very concerned to hear of any aggressive or hostile behavior from our team members. This is not reflective of our values or training. We take these allegations seriously and will be conducting a full review.


4. Escalation Path
• You should never feel locked out of speaking with management. Our owner, Tommy, is personally available to discuss your project and ensure it meets your needs. Please call him directly at 817-609-0619 or email A2zpaintingremodeling@gmail.com so we can make this right.


We value every client and strive to learn from feedback like yours. Please reach out at your earliest convenience so we can restore your confidence in A2Z Painting & Remodeling. We look forward to the chance to turn this around for you.

Debbie White 2025.05.30

     

Grate Job

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Reply from A2Z Painting and Remodeling 2025.05.30

Thanks!😊

Cindy Autry 2025.05.21

     

Very accommodating to my hectic schedule! Very amiable and good work for an excellent price. Thank yall so much!

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Reply from A2Z Painting and Remodeling 2025.05.21

Thank you so much, Cindy, for your kind words and 5-star review! We're glad we could accommodate your schedule and that you were pleased with the quality of our work and pricing. It was a pleasure working with you, and we truly appreciate your support!

Miss Arianna 2025.03.25

     

I couldn't have asked for better contractor n workers. I had a really bad experience before so I was very skeptical of anyone. But these guys more than proved themselves n I'm so very grateful that I called. You won't regret it either!! For sure, is recommend these guys. If have given 10 stars I'd if was possible. Thanks again y'all!!

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Reply from A2Z Painting and Remodeling 2025.07.29

Thank you so much for your incredible review! We’re truly honored that you gave A2Z Painting & Remodeling a chance, especially after a prior negative experience. Earning your trust means the world to us.

It’s our mission to not only deliver high-quality work, but to restore confidence in what a professional contractor relationship should look like, respectful, dependable, and done right the first time. We’re thrilled to know you felt that with our team.

Your kind words and support mean everything, and we’re so grateful you took the time to share them. If we could rate customers, you'd be a 10-star client yourself!

Please don’t hesitate to reach out if you ever need us again it was truly a pleasure working with you

CAMER LEE 2025.02.11

     

A2Z is my new go to this is my second time having him come to my house the first time he fixed some holes in the walls. This time I need him to restore my deck and paint my interior and fix some trim he's reliable fast and always trusted

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Reply from A2Z Painting and Remodeling 2025.02.11

Thank you, Camer! We're delighted A2Z has become your go-to for home improvements. It's fantastic to hear about your positive experiences with trust and efficiency. We're here whenever you need us.

Heather M 2025.02.02

     

I hired them to fix holes in my walls and to paint 3 bedrooms i am extremely happy with A2Z painting I would recommend them to anyone they showed up the same day I called and started the next morning and was done by the time my kids got home from school

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Reply from A2Z Painting and Remodeling 2025.02.02

"Thank you so much for your kind words and recommendation! We’re thrilled to hear that you were happy with our prompt service and efficient work. Ensuring our customers’ satisfaction is our top priority, and we’re glad we could complete your project on time and to your expectations. If you ever need painting or wall repairs in the future, we’d be honored to help again!"

Juana Sandoval 2025.01.29

     

I called he came I was needing my deck repaired and painted he completed the job ahead of schedule and did a amazing job I will use him from now on very reliable and very affordable I recommend him that is for sure

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Reply from A2Z Painting and Remodeling 2025.01.29

"Thank you so much for your kind words! We're thrilled to hear that you were happy with the deck repair and painting, and that we could complete the job ahead of schedule. Reliability and affordability are top priorities for us, and we’re grateful for your recommendation. We look forward to working with you again in the future!"

Sonny Smith 2025.01.26

     

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Reply from A2Z Painting and Remodeling 2025.01.27

" Thanks for the 5 Star review."

Charles Savage 2025.01.11

     

I had a bad experience with another contractor but I call Tommy and his crew came on a short notice repaint the 3 bedroom and bathroom on the same day. The quality was good And the price was within my budget. Highly Recommend!

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Reply from A2Z Painting and Remodeling 2025.01.27

"Thank you so much, Charles, for taking the time to share your experience with our team! We're delighted we could help turn around your renovation project on such short notice. It's especially rewarding to hear that both our quality and pricing met your expectations.
Our crew takes great pride in delivering efficient, high-quality work while staying within our clients' budgets. Your recommendation means a lot to us and helps other homeowners find reliable painting services.
Thank you for choosing A2Z for your painting needs. We look forward to serving you again in the future!
Best regards,
Tommy and the A2Z Team"

Angela Rena 2025.01.07

     

Do NOT do business with Tommy from A2Z, VERY UNPROFESSIONAL group. I hired him To do some crack repair and painting, paid for half of the job $550 after cracks were filled. I fired him after he started yelling at me over the remaining painting services. Tommy took my key and wouldn't give it back. the police were called. He's now claiming that I haven't paid him ANYTHING And threatening a lein on my property. DO NOT DO BUSINESS with this man. Horrible business, fraudulent, you will regret doing anything with him.

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Reply from A2Z Painting and Remodeling 2025.01.27

"Thank you for your feedback, Angela. We take all customer concerns seriously and would like to address a few points for clarity:

Our records indicate there was no payment received for any of the work performed, despite completing the crack filling portion of the project. While we understand there was a disagreement about the evolving scope of work, our standard practice is to document all changes and associated costs, which we did throughout our service.

Regarding the key incident, this was promptly resolved through proper channels. We maintain thorough documentation of all project communications and changes to protect both our clients and our business.

We always strive to provide professional service and clear communication. If you would like to discuss this matter further and reach a resolution, please contact our office directly. We remain committed to finding a professional solution that addresses both parties' concerns.

A Cherry 2024.12.26

     

View the photos and make your own decision. If you do select them as an option make sure you stay on them and don’t let them pressure you to pay cash only or pay before they complete their work.

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Reply from A2Z Painting and Remodeling 2025.01.27

"Thank you for taking the time to share your feedback. We noticed your concerns about our filling work and touch-ups. We take pride in delivering quality results and stand behind our work 100%. While we appreciate the photos shared, they appear to be taken mid-process, before our final finishing touches were completed.

We'd like to address your payment concerns as well. Our policy of requesting payment after work completion is designed to ensure customer satisfaction. We never pressure clients for advance payment or cash-only transactions, as we want our customers to feel comfortable with both our work quality and payment process.

We would welcome the opportunity to return and address any specific areas that didn't meet your expectations. Please contact our office directly so we can schedule a follow-up visit and ensure everything is completed to your complete satisfaction.

Your satisfaction is our priority, and we're committed to making this right."

Kim Eagle 2024.09.07

     

Exterior door

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Reply from A2Z Painting and Remodeling 2024.09.07

Thank you, Kim! We're thrilled to hear that you had a positive experience with our exterior doors. Your feedback means a lot to us.

April Rogers 2024.06.17

     

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Reply from A2Z Painting and Remodeling 2024.06.18

Thank you, April! We appreciate your feedback and are thrilled you had a great experience!

Pam Lyne 2024.06.15

     

Excellent work. Showed up in time and was very professional.

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Reply from A2Z Painting and Remodeling 2024.06.16

Thank you, Pam! We're delighted to hear you had a great experience with our team.

Alice Hoskins 2024.06.14

     

A2Z had to redo a ceiling repair that a previous contractor didn't finish properly. Our ceiling looks fantastic after A2Z took on the job. Please call Tommy at A2Z for next project.

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Reply from A2Z Painting and Remodeling 2024.06.14

Thank you, Alice It was very satisfying getting the garage ceiling back to its former condition.

Kim Ramsay 2024.06.11

     

Tommy is a great guy to work with: friendly, reliable, and prices are very reasonable. He painted our front door and has a guy who does good sheet rock work. We will be using him for future projects as well. Thank you Tommy!!

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Reply from A2Z Painting and Remodeling 2024.06.11

Kim Thank you! We love hearing back from our customers. Thank you so much for sharing your positive experience with us.