A1 Sanitary Sewer Service

A1 Sanitary Sewer Service Reviews

Excellent rating
5.0
16 reviews Verified
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Reviews (16)
Rhonda Prideaux
Rhonda Prideaux
2024.02.16
The techs were professional and quite personable. Thanks for a great job
Jeffery Peconge
Jeffery Peconge
2024.01.30
A friend told me to call A1, and I am glad I made the call. Kody and CJ arrived at the house on time with a professional attitude. Kody discussed all the available options, so I trusted his judgment—once more, it was a great decision. What would have cost me well over $800.00 with other companies, A1 did the job for half that. I highly recommend everyone use A1.
shawnna bellinger
shawnna bellinger
2024.01.08
Reply from A1 Sanitary Sewer Service 2024.01.08
Thank you for your review Shawnna!
deanna overman
deanna overman
2023.12.05
A-1 providing amazing, fast service to repair our sewer. We are so appreciative of their professional and quality service!
Reply from A1 Sanitary Sewer Service 2024.01.08
Thank you so much Deanna for taking the time to share your experience with us! We're delighted to hear that you had such a positive and fast service experience with A-1 Sewer Service. Our team takes great pride in providing professional and high-quality service to our customers. Your appreciation means a lot to us, and we're here to assist you anytime you need us. If you have any further questions or require additional assistance, please don't hesitate to reach out. Thank you for choosing A-1 Sewer Service!
Matthew Overman
Matthew Overman
2023.12.05
A-1 Sanitary was an absolute lifeline for us over the Thanksgiving Weekend! I couldn't give higher praise for their communication throughout the ordeal (and even afterwards), speed of service, price, and quality of work. Thank you so much! We not only had our downstairs toilet seal fail, but our old clay sewer line had collapsed between the cleanout and the house. We had an entire household of water being flushed directly into our bathroom before we finally figured out what was going on and turned off our water and discontinued all use. A-1 Sanitary was out on a holiday weekend within just a few hours of our call finding all the issues and fixing what they could on the fly, at a price (even at holiday/weekend rate) that didn't break the bank. Then they were out Monday right afterwards preparing and marking the line for the fix. And had their crew out well before the weekend hit to get everything dug out, fixed, and replaced with PVC and another cleanout closer to the house all in the same day. Again, with a fair price and honest up-front quotes and communication so we never got hit with any surprises. Very highly rated service!
Reply from A1 Sanitary Sewer Service 2024.01.08
Wow, we can't thank you enough for your fantastic review Matthew! We're happy that we could be your lifeline over the Thanksgiving Weekend. Your kind words about our communication, speed of service, pricing, and the quality of our work mean the world to us. Dealing with a failed toilet seal and a collapsed sewer line is no picnic, and we're so glad we could come to your rescue and make it all better. It's our mission to be there for our customers, even during holiday weekends, and your positive feedback fuels our passion. We're grateful you put your trust in us. If you ever need anything else or have questions in the future, please don't hesitate to reach out. Thank you for choosing A-1 Sanitary, and here's to smooth-flowing pipes and worry-free days ahead!
vicki A
vicki A
2023.11.03
We had to have our sewer line replaced, and called A-1 Sanitary Sewer Service. They are honest, professional, knowledgeable and personable. They take the time to answer questions and explain the process ( from the clean-out to the dig) - they really do go the extra mile for their customers, which seems to be a rare thing in other companies these days. We are sold! - and highly recommend this company for all your sewer needs. They will not disappoint!
Reply from A1 Sanitary Sewer Service 2024.01.08
Vicki, Thank you so much for your wonderful review! We're absolutely delighted that you had a positive experience with A-1 Sanitary Sewer Service. It's heartening to hear that you found us to be honest, professional, knowledgeable, and personable. Our team believes in taking the time to answer questions and ensure our customers fully understand the process, from the clean-out to the dig. Going the extra mile for our customers is something we take pride in, and it's great to know that you noticed and appreciated our efforts. Your recommendation means the world to us, and we're thrilled that you're sold on our services. If you ever need anything else or have further questions in the future, please feel free to reach out. Thank you for choosing A-1 Sanitary Sewer Service, and we look forward to serving you again in the future!
Jenlulujake7
Jenlulujake7
2023.10.18
Awesome service and very reasonable rates! Kody is very professional, hard working and solved the sewer issue in under an hour. I highly recommend A-1 Sanitary Sewer Service!
Reply from A1 Sanitary Sewer Service 2024.01.08
Thank you so much for your kind words! We're thrilled to hear that you had an awesome experience with A-1 Sanitary Sewer Service and that Kody was able to resolve your sewer issue so quickly. We take pride in providing professional service at reasonable rates, and it's fantastic to know that you're satisfied with our work. Your recommendation means a lot to us, and we appreciate your trust in our team. If you ever need any further assistance or have questions down the road, please don't hesitate to reach out. Thank you for choosing A-1 Sanitary Sewer Service, and we look forward to serving you again in the future
Wallace Hull
Wallace Hull
2023.10.09
WOW! After about ten years of using A-1 Sanitary Sewer Service, I really cannot say enough good about this company. Long story short: professional, expert, creative. The crew of Morey, Shane, Ron and Kody FIXED our sewer back-up problem with modern technology and old-fashion work. Additionally, they protected our landscaping and even left scrap pieces of pipe so we could hide the work in plain sight!
Reply from A1 Sanitary Sewer Service 2024.01.08
Wow Wallace! We can't thank you enough for your incredible loyalty and for taking the time to share your experience with A-1 Sanitary Sewer Service. It's been our privilege to serve you for the past ten years, and your kind words truly mean the world to us. We're thrilled to hear that we provided you with professional, expert, and creative solutions to your sewer backup problem. Our team takes great pride in combining modern technology with good old-fashioned hard work to ensure our customers receive the best service possible. Protecting your landscaping and leaving scrap pieces of pipe to hide the work was our pleasure – we want the experience to be as hassle-free as possible for you. If there's anything else we can do for you or if you have any questions in the future, please don't hesitate to reach out. Thank you for choosing A-1 Sanitary Sewer Service, and here's to many more years of working together!
wthinwthout
wthinwthout
2023.09.15
Woke up to our pipes flooding into the basement. I called and Kris was out at our house within the hour. He fixed the problem quickly and chill to chat with. Would recommend!
Reply from A1 Sanitary Sewer Service 2024.01.08
Thank you so much for sharing your experience with us! We're sorry to hear about the pipe issue in your basement but delighted that our tech was able to respond so promptly and resolve the problem quickly. We believe in providing fast and efficient service while maintaining a friendly and approachable demeanor. Your recommendation means a lot to us, and we appreciate your trust in our team. If you ever encounter any more plumbing issues or have questions in the future, please feel free to reach out. Thank you for choosing us, and we're here to help whenever you need us!
Cristina Hathaway
Cristina Hathaway
2023.09.07
A-1 did a great job explaining what the different options were and what they cost. They arrived on time, were professional and courteous, and worked quickly. I would highly recommend them.
Reply from A1 Sanitary Sewer Service 2024.01.08
Thank you for taking the time to share your positive experience with A-1! We're thrilled to hear that you had a great experience with our team. Providing clear explanations of options and costs, punctual and professional service, and efficient work are all top priorities for us. Your recommendation is greatly appreciated, and we're here for you if you ever need our services again in the future. If you have any questions or require further assistance, please don't hesitate to reach out. Thank you for choosing A-1, and we look forward to serving you again if the need arises!
Amy Hall
Amy Hall
2023.09.07
Thank you A-1, the service was excellent. The appointment was fast, knowledgeable and fixed.
Reply from A1 Sanitary Sewer Service 2024.01.08
You're very welcome Amy! We're delighted to hear that you had an excellent experience with our service. Fast, knowledgeable, and effective appointments are what we aim for, and it's great to know that we met your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing A-1, and we appreciate your feedback and support!
Trevor Hunt
Trevor Hunt
2023.09.06
Reply from A1 Sanitary Sewer Service 2024.01.08
Thank you Trevor! A simple five-star rating speaks volumes! Thank you for your positive feedback and support. If you ever need our services or have any questions in the future, please don't hesitate to reach out. We're here to help!
pamela thompson
pamela thompson
2023.08.30
Chris was very professional and very happy person to work with also very knowledgeable in his job and explaining everything so I could understand what was happening and the cause my neighbors and friends that I discussed my situation with they wanted your number so they can have it if needed in the future Chris was also concerned about my Landscaping to put his machine I told Chris I don't care where he put that machine just as long as that poop get out of my house LOL thank you very much once again I'm a very happy customer Pamela Thompson
Reply from A1 Sanitary Sewer Service 2023.09.01
Hey Pamela, Wow, we're absolutely thrilled to hear you had such a positive experience with Chris and our team! We take pride in being professional and making sure our clients fully understand the process—no question is too small. It's awesome to hear that your neighbors and friends are interested in our services. We promise to give them the same stellar service you received. And don't worry, we're always considerate about landscaping, but we also know sometimes you've just got to do what you've got to do to get that "poop out of the house," LOL! 😄 Thanks again for being a wonderful customer and taking the time to leave this review. We're here whenever you (or your neighbors and friends) need us in the future!
Aleachia Benzinger
Aleachia Benzinger
2023.08.29
Reply from A1 Sanitary Sewer Service 2023.08.30
Thank you Aleachia! We are glad we were able to help.
Cody Sharpe
Cody Sharpe
2023.08.23
I had a plumbing emergency where my sewer was backing up right into my basement. A1 was out here within an hour of me calling them and had it opened up within 30 minutes! I would hire them again (let’s hope I don’t have to) these guys were great!
Reply from A1 Sanitary Sewer Service 2023.08.23
We're thrilled to hear about your positive experience with A1 Sewer Service! Plumbing emergencies are never fun, but our team is always ready to jump into action and make things right again. We appreciate your kind words and are glad we could get everything fixed up quickly. While we certainly hope you don't have to deal with another emergency like that, rest assured we'll be here for you if you ever need us. Thanks for taking the time to share your thoughts, and don't hesitate to reach out if you have any questions or need assistance in the future. Stay dry! 💧🛠️
Matthew Steury
Matthew Steury
2023.08.13
So early Sunday afternoon we realized our toilet wasn’t flushing properly. I tried to plunge it, but it just wasn’t going anywhere. I was afraid it would start backing up into the house. I looked up emergency plumbing on the Next Door app. I reached out to the first company I saw & didn’t get a response. I then saw positive posts about A-1. I called & left a voicemail. Kris called me back within minutes & after I explained the issue he gave me a rough cost estimate. He was there in less than 45 minutes & started looking at the issue. He was able to determine the clean out was good, so he told me that it wouldn’t be as expensive as anticipated. We headed inside, he augered & was able to retrieve a blockage after several back & forths. My son had decided to throw a travel size conditioner bottle down the toilet. :( Kris was excellent & did a great job. I would highly recommend this company!
Reply from A1 Sanitary Sewer Service 2023.08.15
Wow Matthew, thank you so much for taking the time to share your experience with A1 Sewer Service! We're thrilled to hear that Kris was able to help you out, especially on a Sunday afternoon. Those unexpected blockages can certainly be a headache, but we're always here to lend a hand. We appreciate your kind words and recommendation. It's feedback like yours that keeps us motivated to provide top-notch service to our Fort Wayne friends and neighbors. And don't worry, kids and their curious ways with toilets are something we've seen before! 😊 If you ever need our services again, don't hesitate to reach out. We're here for you whenever you need us. Thank you for choosing A1 Sewer Service!