Verified Company
I never ever give bad reviews on a restaurant but I will have to leave a bad review here.
We had high expectations for this restaurant, we aren’t locals in nyc so we came to try this place out but it was disappointing.
First when we sat down we were looking at our menu but our server( a girl ) came over made it look like she was rushing us and came over 2x in 5min. Asked us if we wanted anything to drink and ready to order. We were still looking and we said needed more time and just water at the moment. She said “ are you sure “ and saying “ this drink is good “
Then our first dish came up and we wanted to wait for our other dish to come out, while we were waiting we wanted to take some pictures but she CAME OVER again and told us we should eat our food because it’ll be cold. Mind you we ordered Eel club which Personally was already cold. We weren’t on a rush to eat it so we told her it’s fine we are okay with it being cold. She looked at us weirdly and made a face. She then turned around and I swear she whispered to the other server and said something. Our other dish came up and we were taking pictures BUT she came up again and rushed us why we haven’t ate or touched our food. Mind you the food only came up for about 5min. So she was rushing us or something. We don’t like how most os the servers kept looking at our table, made us felt very UNCOMFORTABLE. I would not want to spend money at a place where I don’t feel uncomfortable to enjoy my food at. Then why would I want to come to a high end restaurant for this.
When our third food came up “ codfish Fried rice “ she came up and asked if we wanted to mix the rice but it hasn’t been 1min we were there taking picture of the food. The way she said it was so not nice it felt like she was judging us.
We didn’t expect a high end restaurants to have this type of customer service, when we wanted our check at the end we couldn’t even find her. Where was she now. So when we asked it was another guy server that gave us the bill but it took awhile. Then she showed up to grab the bill but she just took it without saying anything. No Thank you or spoke a word. When we got ready to leave she was right next to us but did not say anything. This was not a good experience at all.
The food was mid the only good option would be Lobster spring roll
