Verified Company
This was my first time ever at a dry cleaner. The customer service was excellent. I took in three shirts that could not be dry cleaned, but they washed and steamed them and they look beautiful. I am very pleased and I will definitely be back again.
Reply from ZIPS Cleaners
2025.12.18
Thanks for the 5-star review! We’re thrilled you had a great experience at ZIPS. We look forward to seeing you again soon.
This is the closest dry clean to my house and I use it all the time. Kourtney is great ! Very attentive to my needs and very friendly.
Reply from ZIPS Cleaners
2025.12.17
We appreciate the 5 stars! It’s great to hear you enjoyed your ZIPS experience. Looking forward to seeing you again soon.
Courtney at Zips Dry Cleaning is always so kind and welcoming. She consistently makes my mornings better when I drop off my dry cleaning with her friendly attitude and great service.
Reply from ZIPS Cleaners
2025.12.17
Thanks for the 5-star review! We’re thrilled you had a great experience at ZIPS. We look forward to seeing you again soon.
This store has a new co-owner i was told. Dou...I had my child drop my laundry as usual for many years. He took pants by mistake it had money and cards in pants. They called right away and gave back ID. I called the manager and told him he said he would check the cameras and get back to me. Now he is avoiding calls and no return of call. I have call into old owner who still owns percentage of this place. I do not like dishonest people and I am wondering who that is? I will update this soon.
Reply from ZIPS Cleaners
2021.11.24
Thanks so much for taking time to review us, Roland! We're always glad to hear positive feedback for our ZIPS team!
I just changed to ZIPs Rockville, and Brian at the front has been so kind and helpful!!!! I’m so happy with the quick service and excellent communication. Thank you ZIPs!!!
Reply from ZIPS Cleaners
2025.12.17
Thank you, Kimberly, for your wonderful 5-star review! We're delighted to hear about your positive experience at our Rockville location and that Brian has been so helpful. We look forward to seeing you again soon!
Our first experience has been pretty perfect. We had 3 shirts laundered and 5 pieces dry cleaned. They delivered in 24 hours and it didn’t make my eyes water when I paid the bill! I must drive past 4 other cleaners to get there and will continue! A++++
Reply from ZIPS Cleaners
2025.12.17
Thanks for the 5-star review! We’re thrilled you had a great experience at ZIPS. We look forward to seeing you again soon.
Our coats are dry-cleaned properly and smells really fresh. I love the wonderful customer service and it is well-priced. I am coming back again.
Reply from ZIPS Cleaners
2025.12.17
Thanks for the 5-star review! We’re thrilled you had a great experience at ZIPS. We look forward to seeing you again soon.
Terrible experience lady had an attitude for no reason looked like she didn’t wanna work there took them 2 week and said no pricing and didn’t even check it and when l walked up in there said it was gonna be 60 for a simple zipper terrible place a whole rip off of a place choose to fix and tailor your clothing anywhere else but there