E-bike rebate: 48 hours not enough time to respond.
E-bike rebates: 48 hour reply time is an unrealistic expectation.
Received an email to confirm for a waitlist position Friday at 11pm, had to reposnd by monday at 9am. This gave me 0 business hours to respond and I was unable to access my email over the weekend as I was out of service. The FAQ states that " We believe that everyone who is on the list is serious about purchasing an e-bike and will act within the 48 hour window to submit an application." Being out of service on a weekend does not make someone any more or less serious about purchasing an e-bike. this is a bad policy.