Worst pregnancy scan I have ever experienced The early pregnancy scan I attended felt incredibly cold and lacking in compassion, despite the emotional significance for me after multiple miscarriages. After doing a scan on my stomach when I had already told the sonographer I was 6 weeks gave me a distressing result of seeing an empty sack. I have been for many scans with other clinics including IVF and they would never do a scan on the stomach that early. I was then rudely told to empty my bladder, the sonographer didn't even tell me where the toilet was. I was visibly crying then had to walk past many other people waiting which felt awful. When going back in for a transvaginal scan I was crying a lot and the lady asked me abruptly what was wrong with me, a comment then implying that “a lot of people have miscarriages” came across as dismissive of my history and anxiety. This was especially difficult given that previous early scans at other clinics — even when delivering bad news — were handled with far greater empathy. I have been through many losses and I am truly shocked that a women could treat me the way she did. I was and am terrified of loosing another baby and I left not knowing if the baby is okay. Then the lady insisting I have a picture at the end was just all too much. It was the worst scan I have ever attended and also the most expensive at £165. I really wish I had never gone here as it has truly made me feel so unwell and stressed. If anybody else has had a miscarriage before I would avoid this place as I wouldn't want any other woman to ever feel this way. I would also like to add to this review that I was hesitant to write a review after my scan as I saw that any responses from Phoenix to bad reviews puts the blame and onus onto the patient which again highlights how bad this company is. I have gone through every bad review and each one they disregard everything and have an answer. I have never written a review before but I want to warn other women this is not the place to go if you have had losses and to be told that my anxiety and emotion caused me to forget events is purely untrue. Do better Phoenix, and stop taking people's money when they are vulnerable! Also please check the QCQ rating for this company too as it "requires improvement"
Kokemuksen päivämäärä: 24 January, 2026