Company just pretends that resolves problems
The company answered my feedback by recommendation to contact their customer service. I contacted the service several times by e-mail and WhatsApp and there was no reaction. So these answers to negative feedback are just a fog screen covering their scam. Beware.
Date of experience: 10 December, 2025
Date of experience: 10 December, 2025
Reply from Designerlab
2025.12.11
Martin, we sincerely apologize for your experience. Please reach out to our customer service again, as we aim to resolve issues promptly. Your feedback is valuable, and we’ll work to improve our communication. Thank you for bringing this to our attention.