Not built for international customers The website looks good when it works, but this is not a customer-focused company. Unfortunately, during our 7-day trial, we could only access less than half the content because of time zone differences (a lot of the cool stuff is only accessible at certain times of the day). Once we finally got full access, we only had like a day left in the trial. The support knew we were having issues accessing the content, and I asked if they could extend our trial a few days so we could properly evaluate the app, but they said no, everyone only gets 7 days and no exceptions. If they offered monthly subscription options, then I would not have minded so much, but this company ONLY offers annual subscriptions. So with no more trial days to ensure that the product will actually work for us, we have no choice but to pass. It's a shame that their customer service is so short-sighted.
Ngày trải nghiệm: 09 March, 2026