Filed & won court case against Grabex to get my full deposit back!
I had to take this company to small claims court & only then did they give me my full deposit back! I filed a case against them and won.
Their contract is flawed, very unclear terms - beware and do NOT sign with them. They add on additional costs as and when they feel, lather on costs with non approved surveys, are extremely disrespectful, rude with deliberate delay on communication. Martin the director is an absolute sleazeball and justice was served when the court verdict was in my favor and they had to null the contract and pay me my full deposit back.
This is def not a legit business and more like a scam business. They will act all supportive and nice until contract is signed. Post signature it all goes south and they will start blaming it on you.
My advice: Find another trusted and well reputed business for your home.
Дата опыта: 23 September, 2026
Дата опыта: 23 September, 2026
Ответить от Grabex Windows Ltd
2026.10.06
Hi Priyanka, we're sorry to hear about your experience. Please contact our customer service so we can address your concerns further. We strive to improve and take feedback seriously. Thank you for bringing this to our attention.