Defective lenses, no accountability
I paid $500 extra dollars for the thinnest lenses, transitions, I added the extra crystal scratch resistant coating, and after 6 months they are totally unwearable. Something about the lenses is defective and the film is cracking into hundreds of little spiderwebs, I can’t even wear them. I have sent images and spoken to 3 different people. They escalated it to top management and they told me sorry, they cannot replace the lenses. They say it’s outside the 30 day warranty and there is nothing that can be done. Really! 6 months ?? Why would anyone pay for anyiscratch coating that is $200 alone, just to have it be THE reason you can’t wear them. It’s like hundreds of scratches and you’re paying for them. This company is trash.
体验日期: 16 April, 2026
体验日期: 16 April, 2026