Better Than We Envisioned We hired Capell for three distinct projects: sanding and refinishing our white oak hardwood floors, installing carpet on our interior stairs, and installing glue-down LVP throughout our basement. The experience from start to finish was genuinely outstanding, and the results exceeded what we had originally imagined. On the hardwood floors, years of dark stain had completely obscured the character of the wood. Our refinishing specialist helped us select a neutral coating that let the natural beauty of the white oak come through — a recommendation we wouldn't have landed on without their guidance. The basement LVP required more problem-solving: we had past moisture issues that needed to be addressed before any flooring could go in. Capell worked through those complications with us and arrived at a product that looks great and has held up exactly as promised. What distinguished Capell most was their commitment after installation. A construction quirk in the hardwood required a couple of additional applications to resolve correctly. They stayed with it until my wife and I were fully satisfied, no pushback, no shortcuts. They were as committed as we were to achieving the best possible result. The technical knowledge they shared about caring for the floors has also made ongoing maintenance far simpler than we expected. Installation was on schedule, professionally executed, and everything has performed as described. We've recommended Capell to family and to anyone looking for a locally owned flooring company that takes quality seriously.
Дата опыта: 30 September, 2025