your phone service is good but your non compatible for mobile website (you are a mobile company, what are the odds people will pay using their phone) is terrible and your customer service would be rated just as bad if there was any to start with. trying to log in for the past 4 months to pay, being told a verification e-mail will be sent multiple times but nothing. you've changed it from being almost impossible to freaking impossible. change is good if its for the better but what you've done is just plain stupid.