Warranty refused for defective product I purchased a Home Assistant Green from this seller. The device was defective from the moment of delivery and never functioned properly. The seller refused to provide warranty service, using the fact that I attempted to resolve the issue myself by inserting a battery as a reason to avoid their mandatory warranty responsibility. Communication was poor: the online contact form did not work, and the phone number listed on the website was incorrect. Very disappointing experience. I cannot recommend this seller.
Data da experiência: 29 December, 2025