FRAUD ALERT! FRAUD WARNING: Was using Agoda for many hotel bookings. The website had an error where it told me a booking could not be completed and to try again later. Tried several times and finally gave up and booked a different hotel (also through agoda). Then, a few minutes after the second hotel was booked, the first hotel booking went through. After being told it the booking had failed, the booking went through retroactively. I received the confirmation email, cancelled immediately (several days before the booking) and was told that the reservation was cancelled (and it lists on their site as cancelled). But Agoda still charged me $450 for a hotel I never booked and never stayed in. Customer service is a joke. May not even be dealing with an actual person. They refuse to cancel the charge. It's fraud. Legal action to follow. Stay away from Agoda.
Data doświadczenia: 21 March, 2026