Shipment costs when shipment was supposed to be free..?
Supposed to have free shipment over NOK 300, but still pay for delievery.. hmm.. 🤨
Date of experience: 25 October, 2025
Date of experience: 25 October, 2025
Reply from iPhonehuset
2025.10.26
Hi Håvard, we’re sorry for the confusion.
I have checked your order and The shipping cost was actually deducted automatically on your order which was over NOK 300.
It’s first shown as a charge, then as an equal discount in the checkout — so the total shipping cost is in fact 0. Please check your invoice and you will see that you didn't pay anything for delivery in the and. Hope that makes sense.
Don't hesitate to contact our support if you have any further questions.
I have checked your order and The shipping cost was actually deducted automatically on your order which was over NOK 300.
It’s first shown as a charge, then as an equal discount in the checkout — so the total shipping cost is in fact 0. Please check your invoice and you will see that you didn't pay anything for delivery in the and. Hope that makes sense.
Don't hesitate to contact our support if you have any further questions.