AVOID! AVOID AT ALL COSTS! I’ve had extensions for years and never had a problem, but these were absolutely awful! Within the first week they became matted despite perfect care; brushing them was a nightmare. I used appropriate products, slept with my hair in loose braids using silk scrunchies and a silk hair cap, but they are such poor quality there was nothing I could do to stop them becoming a frizzy, tangled mess. I had to keep them in a braid at all times to avoid knotting, even in a ponytail the ends matted-up. I emailed via the website multiple times but never received a reply. I went to another salon who examined the extensions and told me they’re not Remy, they’re cheap and poorly made, the follicles run in different directions, hence the constant knotting. I can’t believe how much I spent only for my hair to look absolutely disgusting. Do not be fooled - the hair will appear soft and smooth at time of application, but within a week becomes a ratty mess. I submitted this review to their website and surprise, it is not displayed. The only reviews on their website are 5 stars, so they obviously just don't publish any other reviews.

Date of experience: 10 March, 2025