AVOID ABSOLUTELY TERRIBLE
TERRIBLE AVOID!!
Contacted Bharat [Baz] to quote for refitting both our downstairs and upstairs Bathroom in August 2024. He arrived as agreed, as he was leaving he said he would send the quote. Several months later [we are now in November] and various calls texts I never received the quote nothing, absolute radio silence. Disappointing, discourteous and unprofessional...if a job isn't for you just simply say. When he once picked the phone up he said the portal that he sends quotes from was down and he had sent it ect ect, so I gave him my email address, he then went back to his habit of Radio Silence. Surely if a critical component of your Business [the quoting portal] is down you make it your priority to get it sorted -otherwise how else would you be sending quotes out. These are just lies by him, ive had no problem from the other plumber in regards to sending quotes.
Absolute pathetic behaviour -why leave potential customers hanging, in the end it’s a blessing, as if you have to chase him this much, then he clearly isn’t the professional supposedly plumber, for the job.
If I could leave ZERO star I would, avoid!!!
Review of Box Home Services Ltd