Warranty run around We purchased a new transfer case from Powertrain Products that was leaking immediately after installation. To their credit, they did send a replacement unit fairly quickly. The real issue has been their warranty process. We submitted a $400 labor warranty claim in August 2025. The claim was approved, yet as of March 2026 we still have not been paid. For months we have received nothing but delays and the runaround. For a company that supplies parts to repair shops, failing to pay an approved warranty claim for over 7 months is unacceptable. As a small business, we rely on vendors to stand behind their products and honor their commitments. Unfortunately, that has not been our experience with Powertrain Products. Hopefully this review encourages them to finally resolve the claim.
体験日: 04 August, 2025