After sales rubbish service!
When we bought our Eriba Familia nearly 2 years ago, great service. We were told it was fully serviced. Also, if we were to sell at a later date to go back to them and we’d get a really good price. They said Eribas hold their prices well. We got home to find that the fire front had fallen off and battery was no good. Phoned the company but had little help……just bring it in for next service and we’ll give you a discount. So, we did have a proper service done by an independent company and had the fire repaired, also, brackets for the roof replaced as one was broken, also, bought a new battery. We bought a new awning as well. A few months later my husband was diagnosed with cancer and we were forced to sell the van as we knew we would not be using it. Got in touch with LeisureFirst and explained the situation. They offered us LESS than half the price we had paid and would not budge on this price! We had used this van once and were not happy! We sold it privately for almost what we had paid for it. No, not happy customers.
Date of experience approximate but close.
Datum ervaring: 04 May, 2026
Datum ervaring: 04 May, 2026