An absolute joke. Hold you to ransom once you’ve left the UK
If I could rate 0 stars I would.
Absolutely disgusting customer service.
My family and I relocated to Australia.
Firstly, our boxes were sent to the wrong warehouse in the UK. It took them 2 weeks to contact me (timeframe from UK to WA wa 7-10 days) after the 2 weeks when they finally found our boxes, they sent me an invoice with an increase of 10% for shipping!!!
PSS held us to ransom knowing we were already in Australia. Having no option, we had to pay their ransom to release our items.
Today, some of our boxes arrive and 60% of them look as though they had been driven over!!
DO NOT USE PSS TO SEBD YOUR ITEMS!!
