Fantastic telephony provider for any business
We recently transitioned from a virtual reception company to a fully integrated Webex call flow solution with Telex, and the experience was fantastic. What we were expecting to be a stressful and disruptive change was actually surprisingly easy, thanks to the professionalism and support of the Telex team.
Michael and Charlie were amazing. They took the time to understand our business and helped design smart, efficient workflows to meet our specific needs. Throughout the implementation, they kept us informed at every step and made sure everything was set up seamlessly with zero down time.
Anytime we need to make updates, changes are handled quickly, and Charlie always takes the initiative to suggest better solutions, especially for our more complex call flows. The Webex service itself is excellent, but what really sets this apart is how Telex made it work perfectly for us. They’ve significantly improved how we manage both client and internal calls.
As a local provider, we trust Telex to be there when we need them and know that they have our back. We’re very glad we partnered with Telex and would highly recommend them to any business looking for a reliable, well-supported telephony solution.
Respuesta de Telex Australia
2025.05.29
Thank you, Veri, for your thoughtful review! We're delighted to hear how seamless the transition was and that Michael and Charlie exceeded your expectations. Your recommendation means a lot, and we're always here to support your business needs!