cynthia russo

cynthia russo

USA
1
Anmeldelser
0
Nyttig
Anmeldelse af ASOS
cynthia russo
cynthia russo 2025.07.12
     
Worst experience ever. First time buyer I bought four dresses for my daughter for a vacation. The order was about $130. I received one of the four dresses. I contacted their customer service. They said they would refund me for the missing items. Next day I received an email that my new account is now closed for fraud and I had no other recourse. I would have to go to my bank if I wanted a credit. Totally unbelievable I’ve never even bought from them before so I don’t know how they came to this conclusion that I’m trying to commit fraud. Hundred percent guaranteed whoever is packing these items or if they’re going to customs somebody is stealing. Will never buy from this company again. I actually still have one active order that has not arrived so I’m just keeping my fingers crossed that it actually gets to my house intact.