Convincing analysis and explanation of the detailed technical activity needed to resolve
Daniel, the surveyor from Nordic, visited and provided an excellent analysis of damp problems we were having in a 100 year old semi-detached house. He gave us a convincing analysis and sensible list of proposed remedies. Nordic sent a short (incomplete) illustrated summary of the scope of work, an unexpected requirement for a 40% advance payment along and a very detailed (11 pages) list of Terms and Conditions.
But we had many questions and needed substantial clarification on the exact on-the-ground technical work needed for implementation. This took a little while to get to, but that was eventually done very satisfactorily on the phone by Harvey, who gave us clear and understandable information about the techniques for implementation with him acting as our contact and day to day onsite Project Manager. This was a very satisfactory outcome and I was very happy with the progress made in answering our concerns.
In the event, however, and just after this conversation, Nordic decided not to proceed with us a client and our deposit was fully refunded.
Дата на преживяване: 09 October, 2026
Дата на преживяване: 09 October, 2026