Disappointed in ducted heat pump recommendation
I am disappointed in the advice and thought that salesman Dan put into recommending that I install a heat pump system in my house in Feb 2025. I had seen ads recommending heat pumps from multiple HVAC contractors, so I bought into the idea that this would make my home more energy efficient and therefore save money in the long run, as well as make my home more sellable. It also seemed sensible, as I already had A/C ducts for my aging central air unit. However, my 1994-built raised-ranch has cathedral ceilings over the LR, DR and kitchen, and the heat-pumped heat coming out of them during cold weather months left me dealing with cold floors and a basement of 52 degrees F and lower. I kept the thermostat at 64 degrees F during the daytime when home and 62 degrees F at night, and still had winter UI electricity bills of $411, $530 and $783! In previous winters, my combined natural gas and electric bills were $100-$300 less per month, and I was more comfortable. While I can't blame Dan and the heat pump installers for the extra cold past winter, I can blame them as HVAC professionals for not considering that heat coming from cathedral ceiling air ducts would tend to evaporate upwards. Why didn't they recommend a ductless heat pump system or air to water heat pump, as the house already had a system of pipe radiators from the previous natural gas furnace/hot water heating system? I should have done more due diligence research on heating systems but my furnace broke down in mid-winter 2025, and I had liked the prices and customer service I got from Ralph Mann & Sons when they serviced my old furnace in previous years. I will note that Melissa was wonderful to work with when I made payments and waited for the CT and UI rebates after installing the heat pump.
Datum iskustva: 01 March, 2025
Datum iskustva: 01 March, 2025