Do not trust this company with your property or your money OCVM Group - and particularly their manager Robyn Bunting - have demonstrated a serious failure to meet their legal and professional obligations. After an insurance payout of over $10,000 was issued for water damage, Robyn unlawfully withheld the funds for more than 100 days. The payout related to damage caused by Owners Corporation infrastructure and was clearly owed to the affected lot owner. Despite multiple formal requests, Robyn refused to release the money, offered no valid explanation, and dismissed all attempts at resolution. Only after a formal complaint was lodged under the Owners Corporations Act, with supporting legal precedent and threat of VCAT proceedings, did OCVM agree to release the funds. Even then, they failed to address the misconduct by Robyn Bunting or apologise for the delay. This is not a minor administrative error. It was a deliberate misuse of authority and a blatant disregard for both the law and the rights of lot owners. Any owners or committees considering OCVM should be aware of how their managers operate when they believe no one is watching. Do not trust this company with your property or your money.

Datum zkušenosti: 04 February, 2025