Poor service and refund refusal make this company seem extremely unreliable. I ordered custom mats in December 2025, but as of March 2026, I haven’t received them. After vague excuses about delays in February, I’ve been ignored despite multiple attempts to follow up via email, text, and chat. They took my money upfront but won’t address my refund request. The lack of communication and action is unacceptable. I can't recommend them.
BUYER BEWARE, BEWARE BEWARE! CUSTOMER SERVICE IS NON-EXISTENT!
I placed an order for custom mats on December 12, 2025, but by March 26, 2026, I still have not received my order.
Early February, I was able to chat with someone and was told that it might take another month due to my car being new. Since then I cannot get this company to respond with an update.
I’ve relentlessly tried emailing, texting, and using their online chat, but no one will respond. They charged my card immediately for the order, yet refuse to address my refund request. Manicci has left me no choice but to say they are untrustworthy, and I suspect this company may be fraudulent.
تاريخ الخبرة: 26 March, 2026
تاريخ الخبرة: 26 March, 2026