Terrible Production experiences, then given 4 additional chances to fix, and failed every time. Early on in my small business, I had an initial good experience with Jawstec, but then lost a significant amount of money when multiple batches of parts were sent with extremely poor quality prints that basically disintegrated in my hands, and I was blamed for not spec'ing the "correct print material", when previous batches from Jawstec had performed totally fine in testing. In my testing and evaluation, identical parts varied by multiple grams, (they are small parts at less than 10 grams) which is unacceptable. Years later, (recently) when they attempted to recover my business, I was informed they had been using recycled MJF powder in their SLS machines causing these poor prints. I gave them a second chance, and they shipped my parts to the wrong address. I gave them a third chance, and the parts did not arrive cleaned to spec. I gave them a FOURTH CHANCE, and the agreement was for a batch of 2000+ parts. I was to receive a batch for quality assurance first, and then after approval, they would process the rest of the batch and ship it. Instead, they shipped the entire order with a significant monetary value to the wrong location, for the SECOND TIME. If you are using them for Print on Demand, your parts will probably be totally fine. If you are using them for production, they do not have a great process at the moment.

Data dell'esperienza: 12 September, 2025