zero stars isn’t an option
I wouldn’t even give one star if I could — but unfortunately, zero stars isn’t an option.
If you’re planning to become their customer, be prepared to get banned—even if you leave a ton of money there. Just for returning defective items or used clothing that they themselves sent you. I was a loyal customer for many years, but they simply threw me out without any explanation. Now no one from my large circle of friends and family will ever buy anything there again.