Abigail

Abigail

United States
1
Reviews
0
Useful
Review of Urban Furnished
Abigail
Abigail 2025.08.05
     
Disgusting Rental Unit and Terrible Experience Worst rental experience I've ever had. Short version: Do NOT stay in their 77 East 3rd street location. You'll pay a high price for a "nice" studio and the reality is you'll stay in a disgusting building in a rental unit full of bugs. Long version: There is trash overflowing in the hallway right outside your door that causes a horrible smell. They will tell you they're working on it with building management but then when you ask for updates they'll say it's not their responsibility because it's not a problem within the actual rental unit. Because of the trash there are bugs all over the apartment - I had to kill multiple a day in the kitchen and bedroom. They sent over maintenance with some extra traps to put out, but since they wouldn't send a real exterminator of course it didn't solve the issue. The maintenance man told me he had been sent out to this building multiple times for bug issues and tried to bring it up with management but they won't do anything. Kateryna tries her best but when you ask for real action to be taken she'll just give excuses. I asked for any compensation because of the conditions and she refused. I was so disappointed with the condition of the apartment and how they handled things. So unprofessional.

Date of experience: 08 July, 2025