Billing issues I’m extremely disappointed with my experience using Aeroflow Breastpumps. They submitted my insurance claims incorrectly, which has now caused confusion and stress during a time when I should be focused on caring for my newborn. I was told I needed to wait while they rebill Anthem Blue Cross Blue Shield, but they haven’t given me a clear timeline or update. Meanwhile, I have a balance sitting in my account, and no one can explain if I should pay it or not—even though it was their billing error that caused this situation in the first place. This lack of communication and accountability is unacceptable. I trusted Aeroflow to handle things properly, especially for something as essential as a breast pump, and I’ve only ended up wasting time and energy trying to fix their mistakes. New moms don’t need this kind of added stress. I hope they improve their billing practices and start taking responsibility for the errors they make.

Datum der Erfahrung: 26 June, 2025