Buyer beware! I’m posting this as a warning to others. I unknowingly ended up with multiple eDreams Prime subscriptions after booking flights in different countries. The sign-up process is extremely unclear and appears to default toward enrolling you in a paid subscription. What followed is deeply concerning: • I was first charged an annual subscription. • In this time I received absolutely no communication from eDreams, even though they claimed that they tried to contact me about my autorenewal. • I was then charged for a second annual subscription, without opting in or even knowing I had already paid for a year. • I have ALSO been billed monthly since February on top of that for a monthly subscription. When I contacted eDreams to resolve this, I was told that reminder emails had been sent and that “nothing can be done.” This completely ignores the core issue: multiple concurrent subscriptions and duplicated billing for the same person as well as an intentionally obtuse sign up process that puts the onus on the user to ensure boxes are unticked and they don’t unwittingly sign up for a prime subscription. I have since: • Cancelled all subscriptions. • Formally disputed the charges. • Initiated action through our bank. • Sent multiple emails to eDreams with our bank statements as proof, which they just pretend do not exist. At this point, this is not just about a refund. It’s about a system that makes it far too easy to be enrolled into recurring payments without clear, informed consent. I would strongly advise anyone using eDreams to: • Double-check every step of the booking process. • Carefully review your bank statements afterwards. • Be extremely cautious of any “Prime” offers. This matter has now been escalated through formal dispute channels and regulatory bodies.
अनुभव की तिथि: 06 January, 2026