Terrible customer service and unhelpful support
Impossible to get in contact with, you'll have to conversate forever with a chat bot, then with some outsourced customersservice that apparently have no way of meeting the demands.
Apparently it is impossible to change the name on a ticket.
But in general, the lack of customersservice is the reason one should prefer to deal with the airlines directly instead of these "scam"-like agencies
Ngày trải nghiệm: 12 February, 2026
Ngày trải nghiệm: 12 February, 2026