Unprofessional and upsetting experience
Our experience today was extremely upsetting. The dentist not only refused to acknowledge any errors in their treatment plan but also blamed us and our local hygienist for everything. Their mistakes could have been addressed months ago, yet they avoided responsibility and instead made us feel at fault. When we tried to discuss the issue, they abruptly refused to continue treatment. The situation escalated with unnecessary remarks about their effort and costs, which felt deeply unprofessional. Our child left the clinic in tears, and we are left demanding an investigation and a formal apology.
Datum ervaring: 05 September, 2026
Datum ervaring: 05 September, 2026