Return Hassle
Ordered a dress based on their size recommendations and it was really large when I tried it on. I went to return it but the label they sent me was half printed and defective so I had to contact customer service to get a new return label printed. They then proceeded to tell me that once I returned the item I had to call them back with a tracking number. I was also then told there would be a return fee deducted from my item of $11.95! I have never experienced this with any other company I have ordered from! The fee to return is outrageous and the hassle on my part to return one item is unbelievable!! I am very dissatisfied with this company and will not be ordering from them again. Would not recommend this company to anyone!