We regret to hear about your disappointment. It is a shame you did not wish to return to complete your treatment, and did not wish us to contact you again. There is no guarantee of success with any treatment and that was made clear to you at the outset. Please be back in touch with us at our admin address if you wish to complete the treatment or receive a partial refund for any unused sessions. Our integrity as a business is to ensure every patient receives the best outcome. James Tomkies