DONT TRUST THEM
13 hours ago
New
Not pleased with Pins Fast at all. If you expect to hear from customer service, YOU WONT. We ordered soft enamel pins three weeks out from when we needed them and the final product doesn’t match the proof. Our team name was on a banner on the pin. In the proof, it shows the name flush on the banner. On the pins that arrived, the name is straight across and cuts over the top of the banner. The pins were ordered as soft enamel silver nickel plating, but arrived as plastic pins. If we wanted to order plastic pins, we could have done so from other companies that are much cheaper. We have reached out to Pins Fast to rectify this situation, and have not heard back. You can’t call and talk to anyone over the phone. Our World Series tournament is next week, and now we are up a creek without a paddle and have spent over $800 cheap plastic pins. This review will be edited or removed if I ever hear anything back and something is done to correct this.